CBS 2 Chicago wbbm7801059 670 The Score

Local

Comcast Internet Service Returns

View Comments
A Man Uses A Computer Mouse. (AP Photo)

A Man Uses A Computer Mouse. (AP Photo)

Get Breaking News First

Receive News, Politics, and Entertainment Headlines Each Morning.
Sign Up

CHICAGO (WBBM) - If you subscribe to Comcast Internet service in the Chicago area, Northwest Indiana or southwest Michigan, you must have wondered where it went Sunday night.

LISTEN: Newsradio 780′s Dave Marsett Reports

An outage of high-speed Internet started at 7:30 p.m. Sunday and finally ended at about 12:15 a.m. Monday.

Cause of the outage is still under investigation.

The outage inconvenienced anyone who wanted to check e-mail or book a flight and consternation for those who need Internet service to earn a living.

The company advises customers who experienced problems connecting to the internet, to turn off their modems and turn them back on to reset service.

During the outage, a recorded message at 1-800-Comcast said the company was experiencing technical difficulties, and asked customers to call back later. The company updated customers via its Twitter account @comcastcares.

The outage did not affect Comcast phone or cable television services.

View Comments