GURNEE, Ill. (WBBM) – A Hawthorn Woods man says bureaucratic red tape kept his 5-year-old son from a visit with Santa Claus at Bass Pro Shop in Gurnee.
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Santa was sitting right there. In plain sight. Laughing and talking with other boys and girls.
But as Ron Carlson’s 5-year-old son watched other kids telling Santa what they wanted for Christmas, Carlson’s son was told: “No appointment, no sitting on Santa’s lap.”
“We were standing in line and the word was given that you can’t see Santa and we’re like, what? And they said, you don’t have a reservation, or a card or something.” said Carlson.
Carlson says his son thought Santa just didn’t want to see him. He says he e-mailed Bass and got a bureaucratic response.
“If I were the manager I might have said, ‘hey, why don’t you stop back and we’ll give him a candy cane or something.’” said Carlson.
At other stores, Macy’s for example, if you want to see Santa, you just stand in line, which is what Carlson says he tried to do at Bass.