Southwest Experiences Outage, Many Flights Delayed

CHICAGO (CBS) – Many Southwest Airline customers experienced delays after a telecommunications outage halted some air travel Tuesday night.

The outage happened around 6 p.m. and lasted for 90 minutes and was sporadically happening in some markets. The outage affected up to 400 flights including some at Midway airport. Passengers are being reassured that they will reach their destinations.

Southwest Airlines explained the problem as if when your WiFi goes out at your home and you need to reboot the system. The reboot caused issues with phones and their data center which forced them to use a manual system to process passengers.


More From CBS Chicago

Daily Weather Reports Delivered To You!SIGN UP NOW: Get daily weather reports every morning from meteorologist Steve Baskerville!
CBS Sports Radio RoundupGet your latest sports talk from across the country.

Listen Live