CBS 2 Chicago wbbm7801059 670 The Score

Local

Computer Problems Strand United Passengers At O’Hare

Long lines were observed at the United Airlines terminal at O'Hare International Airport on Friday evening as the carrier experienced computer problems. (Kasey Madden)

Long lines were observed at the United Airlines terminal at O’Hare International Airport on Friday evening as the carrier experienced computer problems. (Kasey Madden)

Don't Miss This
Don't Miss This

CHICAGO (CBS) – Computer problems were causing delays Friday night with United Airline’s operations, impacting flights nationwide. O’Hare Airport in Chicago became snared with stranded passengers.

“At approximately 7:15 pm CT tonight, United Airlines experienced a computer outage interrupting the airline’s flight departures, airport processing and reservations systems,” the airline said in a written statement.

“Our technology team is working to resolve the issue as soon as possible.  We apologize for the disruption being caused to travelers at affected airports and we are seeking to resume operations as quickly as possible.” 

Long lines of passengers could be seen at O’Hare, where United’s self-serve check-in kiosks were down at one point. CBS 2′s Pamela Jones encountered some of the angry travelers.

“I’m so cheesed-off,” passenger Kasey Madden, who was trying to get to Minneapolis for her aunt’s memorial service, said. “They just gave the first announcement in the two hours that I’ve been here … They said you could fly tomorrow if you want and there’d be no penalties.”

Madden said when she asked the United representative why it took so long to make an announcement, the employee responded: “We just found the megaphone.”

Listen Live!

RSS Most Popular News

Follow CBS Chicago

Like us on foursquare

RSS Contests & Promotions

  • Win $1,000 In Gas From Hyundai! June 17, 2013
    Enter to win $1,000 in free gas from Hyundai! What’s better than free gas? How about the 2013 Elantra Limited with an EPA-Estimated 38 MPG Highway! 28 City/38 Hwy. EPA Estimates. For comparison only. Actual mileage may vary.
  • Join Hankook Tire To Reel In The Next Big Catch May 20, 2013
    Join Hankook tire to reel in the next great catch! Click here to go to www.TirePrize.com and enter for your chance to win the ultimate fishing excursion in Puerto Rico!
  • Marquette County Convention & Visitors Bureau Post Game Show Giveaway May 10, 2013
    Listen to The Score’s Baseball Post Game Show for your chance to win a $100 lodging gift certificate from the Marquette County Convention & Visitors Bureau!
  • Enjoy Golf’s Best Round With GREY GOOSE Vodka May 1, 2013
    Enjoy Golf’s Best Round this season with GREY GOOSE Vodka! Visit your participating retailer today and purchase one 750 mL or larger bottle of GREY GOOSE Vodka to receive one free round of golf!
WBBM Newsradio 780, Radio Stations & Broadcast Companies, Chicago, IL

Twitter Updates