CHICAGO (CBS) – Starting Jan. 15, Verizon Wireless will charge customers $2 every time they pay their wireless bills online or directly over the phone.
The cellular giant is calling it a new “convenience fee.”
Customers can avoid the charge if they pay by electronic check, enroll in AutoPay, or use their own bank’s bill payment website.
They can also mail a check.
“We encourage customers to use those or other payment options that incur no fees,” Verizon said in a statement.
“The fee will help allow us to continue to support these single bill payment options in these channels and is designed to address costs incurred by us for only those customers who choose to make single bill payments.”