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Moms Furious After Towing Company Leaves Them Out In The Cold

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The "no parking" signs warning that unauthorized vehicles will be towed at this Lincoln Park lot are not clearly visibile from the entrance, as they are only posted on utility poles at the far rear of the lot. Several mothers had their cars towed when they parked here during a playdate on Jan. 24, 2012. (Credit: CBS)

The “no parking” signs warning that unauthorized vehicles will be towed at this Lincoln Park lot are not clearly visibile from the entrance, as they are only posted on utility poles at the far rear of the lot. Several mothers had their cars towed when they parked here during a playdate on Jan. 24, 2012. (Credit: CBS)

Derrick Blakley

Reporting Derrick Blakley

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CHICAGO (CBS) – A group of Lincoln Park mothers, with babies in tow, were fuming Wednesday, angry that a tow company put the hook on their cars even though the lot where they parked wasn’t clearly marked with “no parking” signs.

As CBS 2′s Derrick Blakley reports, the mothers intend to try to get their parking fines refunded.

Jade Benning and her daughter Lorelei and Meghann Sarnicki and her son Lucas were among a group of moms and children enjoying a playdate Tuesday morning at Little Beans Café, which combines coffee for parents with playtime for toddlers.

But in the middle of their playdate, the mothers were told their cars were being towed out of the parking lot they’d been using for months.

Sarnicki said by the time she got outside, “my car was already gone. I was probably was one of the first ones towed.”

In all, about 20 cars were towed from a giant lot next door to the café; customers had been parking there since last June, when the neighboring building was torn down.

Little Beans owner Rob Spengler said, “We never had any problems. Nobody said it was going to start towing. So the whole community started using it as a parking lot.”

Benning said, “When we started looking, we did find two signs and you can see they’re at the far ends of the lot, nowhere near where I was parking.”

The signs were posted at the far end of the parking lot, against an expressway embankment – hardly legible from the entrance.

Sarnicki said she believes it was a case of abuse by the towing company hired for the lot.

“If it had been clearly marked, I’m very careful about where I park, because I know there’s no such thing as free parking in the city,” she said. “There were no signs around by where we parked.”

The café has posted warnings since the mothers had their cars towed – both in the parking lot and on their doors.

But on Tuesday, the moms had to leave their kids with friends at the café, hop in cabs to Phillips Towing and pay a $200 fee to get their cars back.

“I called the company and tried to plead with them, you know, ‘Can I get a ride with your driver, you know, he’s obviously going back to the lot,’ and was hung up on,” Sarnicki said.

As of Wednesday afternoon, Phillips hadn’t returned calls to answer questions about the incident.

The rules of the Illinois Commerce Commission state that towing warning signs at private lots must be visible from each entrance and exit. The Phillips towing signs are barely visible from the entrances, but not legible to drivers entering the lot.

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  • Me

    Definitely sound like a case of the Towing company taking the law into their own hands for profit…how Chicago of them.

    • mikey ded

      incorrect, the signs were up these dumb yentas disobey the law.

    • Sylvia

      Phillips Towing is notorious for posting signs after cars are parked, towing the cars and removing the signs after a few days and, of course after people have paid to get their cars. They are also posting signs on city streets (Division & Noble).

  • NICK

    DOES THE NAME LINCOLN PARK PIRATES STIRIKE A FAMILIAR BELL ?

  • Andrew Petersen

    Oh wait…the building was torn down….and the people parking there knew it wasn’t a lot managed or owned by the buisness they were going to patronize…

    But its the Tow Companies fault?

    I have issues with the tow companies…but on this one…sorry…the Drivers were at Fault.
    Self Admitted comment in Article:

    “I know there’s no such thing as free parking in the city,”
    The Reason they didn’t see the Sign in that lot? They didn’t pull in through the entrance, and used the newly cleared area. And Webster and Lister/Wood area of 32nd ward has Private Parking companies running those lots since forever. The Parents were Stupid.

    • Amy

      Actually, they did pull in the entrance. In addition, there is a sign pointing toward the vacant lot that says “Parking for Little Beans Customers.” Apparently that only meant the spots immediately adjacent to the sign in the vacant lot, not the spots 30 feet farther into the vacant lot (which there is no way to know was belonging to someone else since it wasn’t marked or divided in any way).

      I’m also a mom in this same playgroup and it’s not clearly marked at all.

      • NOT a lazy scammer

        Okay, now I have seen the video of this lot. What about a fence around the perimeter doesn’t say it is a seperate property from the business you are giving your money to? And I see that now the ‘cafe’ have put up signs to tell their customers to not park there, can we say CMA? Afterall, the arguement could be made that they knew they only owned(and paid for) parking for X amount of cars/customers, but since the building next door was torn down, they suddenly had a lot more business/income. So perhaps they had a good reason to not inform their customers before hand. I also ‘know there is no such thing as free parking’-so I don’t park anywhere that isn’t getting paid for me to park there.

  • Andrew Petersen

    Little Beans Cafe should have informed their Clientele that the lot they were parking in is Privately Owned by someone other than Little Bean and they are at Risk for Tow or Ticket.

    The Clientele of Little Beans Knew they were not parking in Little Beans Lot, that they were trespassing on private property “for months since the building was torn down.”

    The Community doesn’t have the Legal Right to just “Start using it as parking” when they feel like it.

    Morons.

  • Drew

    Rich MoMs doing what they did when then were little Rich girls cry to Daddy now they cry to the media waaaaaaa!!!!!!!

  • bmf 21

    Wait let me knock down this building with no entrances put up signs and let rich moms with kids park there for free. Drink coffee and let their spoiled kids run all over the place. Then tow their Range Rovers and SUVs and Make big money NOT! THe world doesn’t spin around you MOMS. PAY UP. OH its not your fault for being Stupid with that 4 years wasted of one way thinking.

  • Mike McMahon

    This is why I do not go into the city for leisure or pleasure any longer. If Rahm wants to fix something that is truly broken, fix the parking problem. I refuse to pay 18 to 25 dollars to park my car anywhere in the city limits, and even though paid, I have to worry about being towed. Forget it Rahm, I will o to Indianapolis only 90 miles away, park for free and have all of the cultural highlights that Chicago has, most of them for free too. There used to be a courtesy that business owners covered each others patrons parking, and everyone got along fine.

    The question here is, If just our family stays away from the city, how many more are already doing the same? How much tax revenue and business income is lost due to these shenanigans?

    Your loss, not mine.

    • JO ANN

      There are businesses that have parking areas for their patrons. Little Beans has parking spots, that they did not clearly mark. Little Beans should pay the fines for putting up a sign that said “parking for little beans patrons” and not marking how many spots. FALSE ADVERTISEMENT IF YOU ASK ME.

  • Mike McMahon

    This is why I do not go into the city for leisure or pleasure any longer. If Rahm wants to fix something that is truly broken, fix the parking problem. I refuse to pay 18 to 25 dollars to park my car anywhere in the city limits, and even though paid, I have to worry about being towed. Forget it Rahm, I will o to Indianapolis only 90 miles away, park for free and have all of the cultural highlights that Chicago has, most of them for free too. There used to be a courtesy that business owners covered each others patrons parking, and everyone got along fine. The question here is, If just our family stays away from the city, how many more are already doing the same? How much tax revenue and business income is lost due to these shenanigans? Your loss, not mine.

    • James

      Ditto

  • DREW

    MIKE, This isn’t revenue for Rahm this is MOMS not paying having respect for their surroundings. Private Property

  • ActualMom

    I can’t imagine leaving a baby with a virtual stranger for an hour while I get my car w car seat back, when I didn’t even know I was illegally parked. That sucks. No way would any mom knowingly put her car/car seat at risk, esp w a baby in January. But lesson learned. And isn’t it kind of sad that this made the news, bc who cares except the moms and the owners of Little Beans?

    • Amy

      They left their babies with other moms in the playgroup.

    • JO ANN

      It is very sad. Little Beans should pay all the fines for putting up a sign that said “PARKING FOR LITTLE BEANS PATRONS’ and not clearly marking how many spots….how horrifying for a mom with young babies……..I would never return to that business again, even if they did pay the fine. OMG, and they took the car seats with the cars! I’M SURPRISED THE POLICE WERE NOT CALLED? HOW DO YOU DRIVE WITH A CHILD WITHOUT THEIR CAR SEAT? DIDN’T ANY OF THE PEOPLE TOWING REALIZE THIS? ONE ANNOUNCEMENT IN THAT BUSINESS COULD HAVE AVOIDED ALL THE BAD PUBLICITY. LAWS ARE USELESS AND THIS IS PROOF. GOOD PEOPLE DON’T NEED THEM, AND BAD PEOPLE ARE NO BETTER BY THEM.

      • HUH?!?!?!?

        Exactly why should the police have been called? Do you really think that if there is a car seat in a car that makes it ‘untowable’? Are you nuts? That would be the easiest way to park for free forever, just put a car seat in the back and they can’t tow your car. And as for your comment about laws being useless, are you making the arguement that there shouldn’t be any, because all the good people would ‘know’ what to do and not do, and the bad people would care anyway? HUH?!?!

  • Tina

    I work right next to this place and am glad this happened. Nothing but rows and rows of SUV driving moms who would park on the sidewalk when this provate lot was filled. Now, they can go find legal parking like the rest of us, or is that beneath them!?? They were wrong to continuously assume that an empty lot was a parking free for all. And little beans are equally at fault for not telling their patrons that they were parking in a private lot.
    This is such a waste of time and I’m sickened that this made the top news story.

    • Andrew Petersen

      Tina…its Beneath them because they have money.

      Just ask them, they will set you straight.

      Something like this happened South of 36th street in October…and the media didn’t go running to the scene with a reporter and a camera.

      32nd and 43rd and 44th ward parents are MORONS.
      Self Centered, Inflated egoists.
      Oh…I like in 43rd ward by the way to those that read this.

  • Tina

    I work right next to this place and am glad this happened. Nothing but rows and rows of SUV driving moms who would park on the sidewalk when this private lot was filled. Now, they can go find legal parking like the rest of us, or is that beneath them!?? They were wrong to continuously assume that an empty lot was a parking free for all. And little beans are equally at fault for not telling their patrons that they were parking in a private lot.
    This is such a waste of time and I’m sickened that this made the top news story.

  • Whitney

    It truly breaks my heart to hear the comments regarding ‘rich moms driving range rovers not paying attention’. I would assume those of you writing these comments aren’t moms. Although I was not involved in this incident personally, I did spend a lot of time with this Moms group during my maternity leave; I can assure you they are not rich moms with bratty kids. They are just women who are trying to give their children the opportunity to socialize with other babies and they themselves get an hour to have an adult conversation with other like minded moms. Although they are probably very sleep deprived, they are kind and sweet women. I can assure you that they were certainly not trying to dup anyone by parking in the lot, but likely just looking for a place close by to park so the babies would not be out in the cold longer than necessary. And just an FYI babies in car seats are very heavy, the shorter the distance to your destination the better.

    If the owner of the property was that frustrated he (or she) could have contacted the owners of Little Beans and voiced their concerns instead of staging the nasty towing exercise.

    Please, have a heart when it comes to moms. Although being a Mom is the best job I will ever have, it’s not easy, especially in the early months. Give them a break and show some compassion for the women raising our next generation.

    • an ‘older’ mommy

      I am also a Mom. To use that as a ‘sympathy card’ is totally repulsive to me. All mommies do not ‘need’ to take their babies out in the cold, to get an hours worth of adult conversation-and the car sears are not heavy, when the complaint is that the car seats were all towed with the cars. It is too bad that todays mom thinks she ‘needs’ to socialize her baby(just like you ‘need’ to socialize a puppy?) And I can assure you that, yes, they were trying to ‘dup’ someone-I will be willing to bet that the conversations went something like this,”I would love to go to ‘little beans’ but there is much “free” parking there”-”well I go, and I found out that the empty building next door got knocked down, now it is just an empty lot, I don’t see any reason to pay to park anywhere else, when that is just sitting there for our own personal use, afterall nobody told us we couldn’t park there so that means we can”. Just like the teen-ager logic of not asking for persmission, so you can’t b e told no! Momies need to all grow up!!

  • DREW

    Tina right on. Derrick this is channel 7 stuff not channel 2 way beneath you. Thanks Tina.

    • Tina Marie Kotliarchuk

      Thank you Drew. Even though I could have easily parked in the lot as well, I didn’t becasue…..it was private property!! I found street parking, sometime a couple blocks away. It’s common sense really. The signs were there. I am just sickened this made the top story. No one wants to be accountable for their own actions anymore.

      • A mom

        I’ve never seen anyone parked on the sidewalk. And as someone else said, the lot is marked as “parking for Little Beans customers.” Look at the video, you can see the sign on the fence with one of the arrows pointing toward the vacant lot. Apparently, this only meant the spots along the fence, but how would anyone know that? I always assumed that either the lot was owned by the same people or they had worked out a deal with the owner to use it for parking.

        (and I drive a Honda Fit and don’t live in Lincoln Park so there goes your convenient stereotype)

  • DREW

    Whitney pleaseeeeeeeeeee don’t kid a kidder these moms are pumped up on coffee and could care less about where they parked its all about me and my kids not my neighbor or respect they never had

  • john

    blame falls directly on the owner of little beans, he should be the one responsible.

  • bill w

    What would have happen if one of those moms will have slipped in the parking lot little beans was trespassing on? Seems if the property owners wanted to they could go after little beans for tresspassing.

  • hey y’all

    No one probably knows who owns that property cause its probably changed so many hands. Little Beans should have taken the responsibility of telling people that only a certain amount of spots were theirs, not the whole lot. If that property owner is renting the lot to Little Beans, then its LB’s responsibility to maintain signage and plowing when it snows.

  • ChicagoDad

    For all the folks who think the towing service was just doing their job, while coffee swilling rich moms parked wherever they want to; you should know that after an investigation it was found the signage used by the towing company and lot owner was well below the legal standard and they have to refund the towing charges. Had the lot been clearly marked, or the property owner simply bothered to spend 5 minutes to ask Little Beans to tell their customers not to park there, this all would have been avoided. Of course, there wouldn’t have been any money in that. The illegal signs were just recently installed, and when you have 7 tow trucks lined up to start towing at the same time, i think clear the intention wasn’t to keep people from parking in the lot, but to make a lot of cash in a short amount of time. If the signage had been to legal standards, there wouldn’t have been any cars to tow.

  • Not a Little Beans Mama

    I think the stereotypical comments about moms and their kids are ignorant, but whatever. I’m not you and your not me, so say as you will.
    However, I can’t defend these mothers or be outraged by what happened. Little Beans shouldn’t have just assumed it was alright for months on end without checking in with who owned the lot and those moms shouldn’t have been parking there. Yeah, it wasn’t obvious, but this is not the sob story that CBS is making it out to be. Kids were left with friends in a warm place they’d been enjoying for a couple hours anyway and people had to take a, oh my god, cab to get their cars. Dropping the $200 to get the car is the most tragic part of this whole story, but I think anyone who owns a car in this city knows full well that “free” parking rarely happens and when it does I know I thoroughly survey my surroundings to make sure I’m not dreaming before I even take one step into my destination.

  • LBC Owner

    Let me chime in… Although Little Beans was the company highlighted on the story, we did not ask for the news to come out and cover this. Angry parents rallyed that the tow blitz was illegal because of the signage put up by Philliips towing. For over 7 months the entire neighborhood has been parking in the lot. Only about 1/3 of it has been used by LBC customers. Today a police commissioner came out and deemed that the lot was improperly labeled. it was not even obvious to the neighborhood that this was a private lot. I know it seems obvious the lot must be private but considering its layout and surrounding area, it can be very misleading. Either way, it is over now and every towed customer has been refunded and Little Beans has provided a 3 month membership to all parents involoved as a sign of good faith. I also want to add that we have never advertised this as our parking. I hope this can be water under the bridge considering it is over and done with and does not need to have a lasting effect on a small family owned business. End of story.

  • http://theexpiredmeter.com/2012/01/yuppie-moms-get-towed-whining-complaining-ensues/ Yuppie Moms Get Towed, Whining, Complaining Ensues | theexpiredmeter.com

    [...] Check out the story and the full video of “Moms Furious After Towing Company Leaves Them Out In The Cold.” [...]

  • Sniffit

    All these racist white moms go blaming it on Obama and Chicago. How sick you 1% entitled women are. Rahm gonna set you straight

    • NICK.

      GET A LIFE .

    • Me

      What??

  • http://chicago.cbslocal.com/?p=239971 Refunds Ordered For Moms Towed From Improperly Marked Lot « CBS Chicago

    [...] CBS 2′s Derrick Blakley reports, a CBS 2 story last week played a big role in getting the moms what they [...]

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