CHICAGO (CBS)– Sunday is typically a heavy day for air travel and right now, everyone is trying to beat Hurricane Sandy. CBS 2’s Courtney Gousman reports.

If you’re traveling anywhere up and down the East Coast, many airlines are allowing passengers to reschedule their flights without penalty– even allowing passengers to change their flights before they become disrupted by Hurricane Sandy.

Some airlines are also making exceptions for those traveling to the Caribbean.

Rare refunds are also being offered to those affected.

Last night, CBS 2 spoke with passengers running into roadblocks as they tried to make their way back to the East Coast.

“We’re in the insurance business and we have a lot of clients that live near the shore, so we better get back and make sure we’re ready to try and handle any claims.”

Keep in mind, wait times for airline reservations by phone are extremely long due to high call volume.

One airline CBS 2 called this morning, said it would be a 60 minute wait.

Visiting the airline’s webpage or using a mobile app may be a better option.