Chicago pothole map by Elliott Ramos.

Animated Map Tracks Potholes Across Chicago

There have been nearly 260,000 pothole repair requests made to the Chicago’s 311 hotline this winter season.


Snow still hasn't been shoveled on this block in River North. (Credit: CBS)

City Official Urges Neighbors To Keep Snowy Sidewalks Passable

Yes, 3-1-1 system director Audrey Mathis concedes, sometimes city snowplows make the job tougher by dumping snow at corners.



Chicagoans Can Now Text Requests For Non-Emergency Service

The City of Chicago’s 311 system is adding a new option, allowing residents to text in service requests.


(Photo Credit: Thinkstock)

Summer Tour Guide – From The Allman Brothers to ZZ Top

Summer’s here, and the time is right for dancing in the seats. Check out this season’s hottest outdoor concert tours.


Rahm Emanuel at Save-A-Lot

Emanuel Seeks To Upgrade 311 System

Mayor-elect Rahm Emanuel wants to modernize the non-emergency 311 system.

WBBM Newsradio–04/07/2011

Inside The 911 Call Center (City Of Chicago Photo)

City To Change 911 Call Policies

Plans are in the works for the City of Chicago to change the way 911 calls are handled.

CBS Chicago–03/23/2011

Cars sit in the northbound lanes of Lake Shore Drive after accidents and drifting snow stranded the drivers during a blizzard on Feb. 2, 2011 in Chicago (Photo by Scott Olson/Getty Images)

Left Your Car On LSD? Call To Get It Back

The city is telling motorist who abandoned their cars on Lake Shore Drive during the blizzard Tuesday or Wednesday to call 311 for the location of their towed vehicle.