There have been nearly 260,000 pothole repair requests made to the Chicago’s 311 hotline this winter season.
Yes, 3-1-1 system director Audrey Mathis concedes, sometimes city snowplows make the job tougher by dumping snow at corners.
The City of Chicago’s 311 system is adding a new option, allowing residents to text in service requests.
Summer’s here, and the time is right for dancing in the seats. Check out this season’s hottest outdoor concert tours.
Mayor-elect Rahm Emanuel wants to modernize the non-emergency 311 system.
Plans are in the works for the City of Chicago to change the way 911 calls are handled.
The city is telling motorist who abandoned their cars on Lake Shore Drive during the blizzard Tuesday or Wednesday to call 311 for the location of their towed vehicle.