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Burglar Alarm

Susan Sandberg's Chicago home was burglarized in September. (CBS)

2 Investigators: Burglary Call Stalls At City’s 9-1-1 Center

Susan Sandberg’s home was burglarized in September, during the middle of the day. Her burglar alarm system worked, but she says Chicago’s 9-1-1 center failed her.

12/03/2012