Citizens Utility Board

Natural Gas Flame

Whistleblowers Prompt Investigation Into Peoples Gas Program

The Illinois Commerce Commission on Wednesday announced an investigation into Peoples Gas’ controversial and pricey gas-main replacement program in Chicago after allegations by two whistleblowers.

03/12/2015

A new "smart meter" installed on a Naperville home. (CBS)

CUB: Energy-Efficiency Programs Save More Money Than Alternate Suppliers

A couple years ago, you could save decent money on your electric bill merely by switching to an alternate energy supplier, but Citizens Utility Board spokesman Jim Chilsen said not anymore. That is because those companies have started hiking rates, and ComEd has gotten out from under an expensive contract.

03/02/2015

The Exelon Byron Nuclear Generating Stations in Byron, Illinois. (Photo credit: JEFF HAYNES/AFP/Getty Images)

Watchdog Group Raises ‘Serious Concerns’ About Plan To Help ComEd

Illinois lawmakers have introduced legislation that would allow ComEd to charge customers about $2 more per month to cover the costs of its nuclear power plants, drawing criticism from a utility watchdog group that says ComEd’s parent company already makes plenty of profit.

02/27/2015

(Credit: Peoples Gas)

ICC Approves Rate Hike For Peoples Gas, North Shore Gas Customers

People’s Gas and North Shore Gas customers can expect to see an increase in their monthly heating bills, reports WBBM’s Mariam Sobh.

01/21/2015

(Credit: Citizens Utility Board/Facebook)

Citizens Utility Board Holding Customer Service Horror Story Contest

Have a customer service horror story that involves dealing with a utility company? The Citizens Utility Board wants to hear from you on social media.

10/28/2014

Natural Gas Flame

Wisconsin Utility To Buy Peoples Gas, North Shore Gas For $9B

Illinois state regulators and a consumer watchdog group were looking at a $9 billion deal for the sale of two local natural gas suppliers to a utility company in Wisconsin.

06/23/2014

(Photo by By: Tim Boyle/ Getty Images)

City, CUB Seek Probe Of Alternate Power Suppliers’ Rates

City officials and a utility watchdog group have requested a state investigation into some alternative power that may be tricking or confusing Chicago customers with their prices.

06/11/2014

Electric Meter (Photo by Tim Boyle/Getty Images)

Citizens Utility Board: Rising Complaints About ComEd Rivals

Ahead of an energy rate hike at ComEd next month, a utility watchdog group said it’s seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.

05/13/2014

ComEd Power Yard

ComEd Raising Energy Rates Next Month

ComEd customers will be getting socked with higher electric bills this summer.

05/07/2014

A ComEd truck parked behind a home after storms caused power outages on June 21, 2011.  (Credit: CBS)

CUB Promises To Fight Potential ComEd Rate Hike

ComEd is asking for another rate hike, but the Citizens Utility Board says it will fight it every step of the way.

04/16/2014

ComEd Power Yard

ComEd To Increase Rate For Electricity Delivery Charge By $340 Million

The increase amounts to about $5.50 per customer and is on delivery charges so it doesn’t matter if you have another electric supplier.

12/18/2013

Power Electricity Generic

ComEd Getting More Competitive Against Alternative Utilities

The nearly 800,000 customers who switched electric companies have been seeing a savings of about $10 a month.

09/11/2013

ComEd Power Yard

Utility Watchdog Wants ComEd To Equalize Rates Between Chicago, Suburbs

Power activists will ask Illinois to equalize electrical rates between the city and suburbs. WBBM’s John Cody has more.

06/18/2013

Smart Phones

Smart Phone Users Over Pay For Data Plans: CUB

Smart phone users may want to take a closer look at their data plans.

06/18/2013

The Berryhill Shafala family. (Credit: CBS)

2 Investigators: Late Fees On Water Bill Could Force Family From Home

Thousands of dollars in fees on a water bill may force a family to become homeless. The desperate parents say their village is charging excessive fees, more than many other municipalities. CBS 2’s Dave Savini has been looking into their plight and has this original report.

06/05/2013

Electric Meter (Photo by Tim Boyle/Getty Images)

CUB: Alternative Electric Suppliers Could Save You Money, But Be Cautious

The Citizens Utility Board on Monday released its first-ever report card on the state of Illinois’ electricity competition.

02/18/2013

Electric meter. (CBS)

Watchdog Group Warns Of Electric Rate ‘Slammers’

Don’t get scammed or slammed into signing up for alternative electric service you might not want.

CBS 2–01/23/2013

Natural Gas Flame

Alternative Energy Supplier Has Long Record Of Fraud Complaints

One of dozens of alternative energy suppliers now fiercely competing for your business is a company with a bad track record the CBS 2 Investigators have been reporting on for years.

CBS 2–01/15/2013

File Photo Of Woman On Cell Phone (Getty Images)

CUB Finds More Extra Charges On Mobile Phone Bills

Read your phone bill carefully. The Citizen’s Utility Board is calling Illinois cell phone bills the new frontier for an old fraud called cramming.

12/04/2012

Electric Meter (Photo by Tim Boyle/Getty Images)

Chicago Voters Approve Bulk Power-Buying Plan

Chicago residents likely will be able to get cheaper electricity from an alternate supplier, after approving a measure allowing City Hall to negotiate cheaper rates on behalf of residents and small businesses.

WBBM Newsradio–11/07/2012

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