Citizens Utility Board
Have a customer service horror story that involves dealing with a utility company? The Citizens Utility Board wants to hear from you on social media.
Illinois state regulators and a consumer watchdog group were looking at a $9 billion deal for the sale of two local natural gas suppliers to a utility company in Wisconsin.
City officials and a utility watchdog group have requested a state investigation into some alternative power that may be tricking or confusing Chicago customers with their prices.
Ahead of an energy rate hike at ComEd next month, a utility watchdog group said it’s seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.
ComEd customers will be getting socked with higher electric bills this summer.
ComEd is asking for another rate hike, but the Citizens Utility Board says it will fight it every step of the way.
The increase amounts to about $5.50 per customer and is on delivery charges so it doesn’t matter if you have another electric supplier.
The nearly 800,000 customers who switched electric companies have been seeing a savings of about $10 a month.
Power activists will ask Illinois to equalize electrical rates between the city and suburbs. WBBM’s John Cody has more.
Smart phone users may want to take a closer look at their data plans.
Thousands of dollars in fees on a water bill may force a family to become homeless. The desperate parents say their village is charging excessive fees, more than many other municipalities. CBS 2’s Dave Savini has been looking into their plight and has this original report.
The Citizens Utility Board on Monday released its first-ever report card on the state of Illinois’ electricity competition.
Don’t get scammed or slammed into signing up for alternative electric service you might not want.
One of dozens of alternative energy suppliers now fiercely competing for your business is a company with a bad track record the CBS 2 Investigators have been reporting on for years.
Read your phone bill carefully. The Citizen’s Utility Board is calling Illinois cell phone bills the new frontier for an old fraud called cramming.
Chicago residents likely will be able to get cheaper electricity from an alternate supplier, after approving a measure allowing City Hall to negotiate cheaper rates on behalf of residents and small businesses.
A consumer watchdog group says this summer’s extreme heat boosted the bills of Commonwealth Edison customers by about $64 million.
A utility watchdog group says a combination of factors could lead to big savings on your natural gas bills this winter.
The Illinois Commerce Commission has approved a rate hike for Peoples Gas, but not as much as the company wanted.
December may have been gloomy, but it was about 7 1/2 degrees above average – meaning a break for consumer checkbooks.