Heating Cost Complaints Spiking This Winter, Utility Watchdog SaysThe Citizens Utility Board said it has seen a 65% increase in complaints and questions this winter about unregulated natural gas suppliers.
Citizens Utility Board Release Guide To Help Pay-TV Customers Save MoneyThe Citizens Utility Board (CUB) released Tuesday its first-ever guide to help TV viewers cut costs.
Complaint: Peoples Gas Officials ‘Misled’ Regulators About Cost OverrunsTop officers of Peoples Gas “knowingly misled” state regulators about the ballooning cost of a multibillion-dollar upgrade program to pave the way for a 2015 merger, according to a complaint filed by Attorney General Lisa Madigan and a utility watchdog.
Utilities, Watchdog Warn Customers Of ScamsIt's unusual for three utilities and the Citizens Utility Board to come together for a single news conference, but they did just that Friday to try to prevent customers from being scammed.
Whistleblowers Prompt Investigation Into Peoples Gas ProgramThe Illinois Commerce Commission on Wednesday announced an investigation into Peoples Gas’ controversial and pricey gas-main replacement program in Chicago after allegations by two whistleblowers.
CUB: Energy-Efficiency Programs Save More Money Than Alternate SuppliersA couple years ago, you could save decent money on your electric bill merely by switching to an alternate energy supplier, but Citizens Utility Board spokesman Jim Chilsen said not anymore. That is because those companies have started hiking rates, and ComEd has gotten out from under an expensive contract.
Watchdog Group Raises 'Serious Concerns' About Plan To Help ComEdIllinois lawmakers have introduced legislation that would allow ComEd to charge customers about $2 more per month to cover the costs of its nuclear power plants, drawing criticism from a utility watchdog group that says ComEd’s parent company already makes plenty of profit.
ICC Approves Rate Hike For Peoples Gas, North Shore Gas CustomersPeople's Gas and North Shore Gas customers can expect to see an increase in their monthly heating bills, reports WBBM’s Mariam Sobh.
Citizens Utility Board Holding Customer Service Horror Story ContestHave a customer service horror story that involves dealing with a utility company? The Citizens Utility Board wants to hear from you on social media.
Wisconsin Utility To Buy Peoples Gas, North Shore Gas For $9BIllinois state regulators and a consumer watchdog group were looking at a $9 billion deal for the sale of two local natural gas suppliers to a utility company in Wisconsin.
City, CUB Seek Probe Of Alternate Power Suppliers' RatesCity officials and a utility watchdog group have requested a state investigation into some alternative power that may be tricking or confusing Chicago customers with their prices.
Citizens Utility Board: Rising Complaints About ComEd RivalsAhead of an energy rate hike at ComEd next month, a utility watchdog group said it's seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.