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Citizens Utility Board

The Berryhill Shafala family. (Credit: CBS)

2 Investigators: Late Fees On Water Bill Could Force Family From Home

Thousands of dollars in fees on a water bill may force a family to become homeless. The desperate parents say their village is charging excessive fees, more than many other municipalities. CBS 2′s Dave Savini has been looking into their plight and has this original report.

2013/06/05

Electric Meter (Photo by Tim Boyle/Getty Images)

CUB: Alternative Electric Suppliers Could Save You Money, But Be Cautious

The Citizens Utility Board on Monday released its first-ever report card on the state of Illinois’ electricity competition.

2013/02/18

Electric meter. (CBS)

Watchdog Group Warns Of Electric Rate ‘Slammers’

Don’t get scammed or slammed into signing up for alternative electric service you might not want.

CBS 2–2013/01/23

Natural Gas Flame

Alternative Energy Supplier Has Long Record Of Fraud Complaints

One of dozens of alternative energy suppliers now fiercely competing for your business is a company with a bad track record the CBS 2 Investigators have been reporting on for years.

CBS 2–2013/01/15

File Photo Of Woman On Cell Phone (Getty Images)

CUB Finds More Extra Charges On Mobile Phone Bills

Read your phone bill carefully. The Citizen’s Utility Board is calling Illinois cell phone bills the new frontier for an old fraud called cramming.

2012/12/04

Electric Meter (Photo by Tim Boyle/Getty Images)

Chicago Voters Approve Bulk Power-Buying Plan

Chicago residents likely will be able to get cheaper electricity from an alternate supplier, after approving a measure allowing City Hall to negotiate cheaper rates on behalf of residents and small businesses.

WBBM Newsradio–2012/11/07

File Photo Of An Air Conditioner (Photo by Tim Boyle/Getty Images)

Analysis: Summer Heat Raised ComEd Bills By $64 Million

A consumer watchdog group says this summer’s extreme heat boosted the bills of Commonwealth Edison customers by about $64 million.

2012/10/03

Natural Gas Flame

CUB: Natural Gas Bills Could Be $150 Lower This Year

A utility watchdog group says a combination of factors could lead to big savings on your natural gas bills this winter.

CBS Chicago–2012/01/16

(Credit: Peoples Gas)

ICC Approves Peoples Rate Increase Of About $4 A Month

The Illinois Commerce Commission has approved a rate hike for Peoples Gas, but not as much as the company wanted.

CBS Chicago–2012/01/11

Natural Gas Flame

Warm December Meant Lower Gas Bills

December may have been gloomy, but it was about 7 1/2 degrees above average – meaning a break for consumer checkbooks.

WBBM Newsradio–2012/01/06

Power Electricity Generic

CUB: Read The Fine Print On Nicor Electrical Power Offer

There’s a new power player in town, but the Citizens Utility Board says you need to read the fine print.

WBBM Newsradio–2011/08/16

Verizon iPhone

Survey: Smartphone Users Are Paying Too Much For Data

A new survey suggests you’re probably paying too much for your smartphone’s data plan.

WBBM Newsradio–2011/07/26

Power Electricity Generic

Utility Watchdog: Heat Wave Could Impact Electricity Rates

The heat wave could play a role in determining what it costs for electricity for the whole year.

WBBM Newsradio–2011/07/21

Power Electricity Generic

CUB: Changes In Habits Could Offset ComEd Rate Hike

The Citizens Utility Board says if everyone did the little things needed to more efficiently use electricity, it would cover the cost of a ComEd rate increase.

WBBM Newsradio–2011/06/14

ComEd

3 Percent ComEd Rate Hike May Be Coming

If the Illinois Commerce Commission goes along with the recommendation of its judge, your ComEd bill will soon go up by about 3 percent.

WBBM Newsradio–2011/04/13

Phone Bill Savings Clinics

The Citizens Utility Board is planning a series of clinics next week in several Chicago suburbs to help consumers save money on their phone bills.

2011/03/31

Compact Fluorescent Light Bulb

Evanston Wins Prize For Energy Savings

Some people may think it doesn’t matter if you turn out the lights when you leave a room or use energy efficient appliances, but some Evanston residents do – and they were rewarded for it.

WBBM Newsradio–2011/03/07

ComEd

Group Slams Bill That Would Hike ComEd Rates

The Citizens Utility Board says it opposes a bill that’s being introduced today in the Illinois General Assembly that would increase electric bills for ComEd customers.

CBS Chicago–2011/02/08

Phone

Bills Going Up For AT&T Landline Customers

Not only are you paying more for Chicago parking payboxes and state income taxes, but now, your phone bill is also going up if you have an AT&T landline in your home.

WBBM Newsradio–2011/01/17

Photo Of A Natural Gas Connector And Pipe. (Helen Marshall/WBBM Photo)

CUB Knocks NiCor Repair Program

The Citizens Utility Board calls gas utility’s Comfort Guard program an expensive insurance policy.

WBBM Newsradio–2010/11/23

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