A year ago, it seemed everyone who rode Metra was complaining about lousy service in the teeth of a bitterly cold and snowy winter. While there are still complaints this winter, they are far fewer than this time a year ago, when each day seemed to bring new emergencies.
Some homeowners say over the last three months they can’t have a conversation in their driveways – and that’s four miles from the western edge of the airport.
Harvey Mayor Eric Kellogg has vowed to shut down a controversial gun range, claiming there have been complaints about stray bullets landing in yards where children play, but the park district — which owns the land — called the move a political stunt.
Ahead of an energy rate hike at ComEd next month, a utility watchdog group said it’s seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.
Four firefighters with four separate complaints against their chief expected to present evidence Thursday at a special meeting set by the Gary Fire Civil Service Commission to hear the first of 24 cases filed against Chief Teresa Everett.
Mayor Rahm Emanuel denied the city has a backlog of unchecked complaints to Chicago’s Animal Care and Control, despite hundreds of calls getting no response, some since as far back as August.
Chicago Animal Care and Control receives a lot of calls; approximately 58,000 requests for service a year.
During some of the coldest days of this winter, Chicago Animal Care and Control left dozens of calls unanswered about possible inhumane treatment of pets. Overall, more than 300 such calls got no response in December an January.
Oak Lawn’s emergency dispatchers handle calls for several communities, including Evergreen Park. The center was privatized this year in a cost-cutting move and many of the dispatchers lost their jobs.
In a testy exchange with a library board attorney, Megan Fox and Kevin DuJan complained about a policy allowing patrons to visit any website – including pornography – on adult-only computers, so long as the content isn’t illegal.
The Illinois Department of Public Health has confirmed it is investigating “more than one” complaint of improper care at the Grove at the Lake Living & Rehabilitation Center in north suburban Zion.
One of dozens of alternative energy suppliers now fiercely competing for your business is a company with a bad track record the CBS 2 Investigators have been reporting on for years.
The Illinois government agency that looks into complaints against doctors announced it will lay off investigators starting Tuesday and warned of yearlong delays in physician licensing because the Legislature didn’t act to bail out the medical watchdog unit.
In today’s busy world, more and more singles are turning to online dating and matchmaking services to find that special someone. But, as CBS 2 Investigator Pam Zekman found out, some singles have said they’re getting ripped off by one locally based matchmaker.
The CTA is cracking down on bus riders with strollers.
United Airlines ranks dead last in a U.S. Department of Transportation analysis of on-time performance for the month of July, according to a published report.
Another torrent of complaints are expected to cascade into the petroleum giant BP – in the wake of a bad batch of gas that was sold in at least three states.
Allegations were coming to light on Tuesday against the principal of a Chicago public school in the Pilsen neighborhood. Teachers have filed dozens of complaints against the man in his five years as principal.
Chicago-area reporters are not pleased with the way government is treating a new state law that’s supposed to make government more open to public scrutiny.