complaints

The air traffic control tower is seen behind the departures level of Terminal 2 at O'Hare International Airport. (Photo credit: Mira Oberman/AFP/Getty Images)

Itasca Residents Complain O’Hare Noise Has Gotten Worse

Some homeowners say over the last three months they can’t have a conversation in their driveways – and that’s four miles from the western edge of the airport.

09/12/2014

Harvey Mayor Eric Kellogg has issued an executive order to shut down the local gun range, which sits on park district property, due to years of complaints about stray bullets landing in yards where children play. (Credit: CBS)

Harvey Mayor, Park District Spar Over Move To Close Gun Range

Harvey Mayor Eric Kellogg has vowed to shut down a controversial gun range, claiming there have been complaints about stray bullets landing in yards where children play, but the park district — which owns the land — called the move a political stunt.

05/29/2014

Electric Meter (Photo by Tim Boyle/Getty Images)

Citizens Utility Board: Rising Complaints About ComEd Rivals

Ahead of an energy rate hike at ComEd next month, a utility watchdog group said it’s seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.

05/13/2014

(Credit: Thinkstock)

Complaint Hearing Against Gary Fire Chief Suspended After 4 Hours

Four firefighters with four separate complaints against their chief expected to present evidence Thursday at a special meeting set by the Gary Fire Civil Service Commission to hear the first of 24 cases filed against Chief Teresa Everett.

04/18/2014

A Chicago Animal Care & Control  van. (Credit: CBS)

Mayor Denies Backlog Of Animal Neglect Complaints

Mayor Rahm Emanuel denied the city has a backlog of unchecked complaints to Chicago’s Animal Care and Control, despite hundreds of calls getting no response, some since as far back as August.

03/21/2014

A Chicago Animal Care & Control  van. (Credit: CBS)

Why Is City Taking So Long To Answer Animal Neglect Complaints?

Chicago Animal Care and Control receives a lot of calls; approximately 58,000 requests for service a year.

03/19/2014

A Chicago Animal Care & Control  van. (Credit: CBS)

Hundreds Of Complaints To City About Animal Neglect Left Unanswered

During some of the coldest days of this winter, Chicago Animal Care and Control left dozens of calls unanswered about possible inhumane treatment of pets. Overall, more than 300 such calls got no response in December an January.

03/18/2014

(Credit: (ThinkStock)

Oak Lawn Village Board Hears Complaints About New 911 System

Oak Lawn’s emergency dispatchers handle calls for several communities, including Evergreen Park. The center was privatized this year in a cost-cutting move and many of the dispatchers lost their jobs.

03/14/2014

A Man Uses A Computer Mouse. (AP Photo)

Pair Protests Orland Park Library Computer Policy Allowing Patrons To View Porn

In a testy exchange with a library board attorney, Megan Fox and Kevin DuJan complained about a policy allowing patrons to visit any website – including pornography – on adult-only computers, so long as the content isn’t illegal.

11/04/2013

Hospital Bed

More Families Complain About Zion Nursing Care Facility

The Illinois Department of Public Health has confirmed it is investigating “more than one” complaint of improper care at the Grove at the Lake Living & Rehabilitation Center in north suburban Zion.

09/04/2013

Natural Gas Flame

Alternative Energy Supplier Has Long Record Of Fraud Complaints

One of dozens of alternative energy suppliers now fiercely competing for your business is a company with a bad track record the CBS 2 Investigators have been reporting on for years.

CBS 2–01/15/2013

A doctor wears a stethoscope during an examination (Photo by Joe Raedle/Getty Images)

Layoffs Loom For Doctor Watchdogs

The Illinois government agency that looks into complaints against doctors announced it will lay off investigators starting Tuesday and warned of yearlong delays in physician licensing because the Legislature didn’t act to bail out the medical watchdog unit.

01/10/2013

Date & Dash Website

2 Investigators: Singles Getting Ripped Off By Matchmaking Service

In today’s busy world, more and more singles are turning to online dating and matchmaking services to find that special someone. But, as CBS 2 Investigator Pam Zekman found out, some singles have said they’re getting ripped off by one locally based matchmaker.

CBS 2–12/12/2012

(Photo Credit: Tim Boyle/ Getty Images)

CTA Cracking Down On Riders Who Hog Seats With Strollers

The CTA is cracking down on bus riders with strollers.

10/12/2012

United Airlines

Report: United Airlines Ranks Dead Last For On-Time Performance

United Airlines ranks dead last in a U.S. Department of Transportation analysis of on-time performance for the month of July, according to a published report.

CBS Chicago–09/18/2012

BP Station

More Bad Gas Nightmares Flooding BP

Another torrent of complaints are expected to cascade into the petroleum giant BP – in the wake of a bad batch of gas that was sold in at least three states.

CBS Chicago–08/22/2012

Josiah Pickard Elementary School (Credit: CBS)

Dozens Of Complaints Filed Against Pilsen Principal

Allegations were coming to light on Tuesday against the principal of a Chicago public school in the Pilsen neighborhood. Teachers have filed dozens of complaints against the man in his five years as principal.

CBS 2–02/07/2012

File Photo (Spencer Platt/ Getty Images)

Survey: Government Bodies Not Meeting FOIA Guidelines

Chicago-area reporters are not pleased with the way government is treating a new state law that’s supposed to make government more open to public scrutiny.

WBBM Newsradio–05/30/2011