Customer Satisfaction Surveys

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McDonald’s Ranks Dead Last In Customer Satisfaction

McDonald’s may be the biggest, but it certainly isn’t the best in the eyes of consumers.


(Photo Credit: Tim Boyle/ Getty Images)

RTA To Spend $435,000 For Customer Satisfaction Survey

The Regional Transportation Authority will spend $435,000 in scarce funds to find out how pleased riders are with the CTA, Metra and Pace.

CBS Chicago–08/19/2011