Office of Emergency Management and Communications

City Hall

CDOT Clerk Charged With Embezzling Almost $750K

Antionette Chenier’s job was to process fees for permits allowing moving vans and dumpsters to block the public way. Federal prosecutors allege, starting in 2008, she began depositing hundreds of checks into her own bank accounts.


911 Center

OEMC Head Defends Hefty Overtime For 911 Call Center

The head of Chicago’s Office of Emergency Management and Communications is defending the high amount of overtime his staff has been working, trying to keep up with emergency calls, reports WBBM Political Editor Craig Dellimore.


(CBS File Photo)

OEMC To Issue Report On City’s Handling Of Extreme Heat

The Office of Emergency Management and Communications will issue a report investigating the city’s response to three days of temperatures over 100 degrees, according to an office spokeswoman.


911 Center

Chicago’s 911 System Crashes

Computers were down overnight at Chicago’s 911 dispatch center, after the state-of-the-art system unexpectedly crashed.

CBS Chicago–07/03/2012

(CBS File Photo)

Emanuel Confident City Is Prepared For Extreme Heat

Mayor Rahm Emanuel says the city’s ready for the heat wave, and is vowing now to repeat the mistakes of the past.

CBS Chicago–06/27/2012

(Credit: Steve Hardy/CBS Local)

Police, OEMC Move To Reduce Cops’ Workload From 911 Calls

The Chicago Police Department is taking a new approach to the way it handles 911 calls.

CBS 2–06/26/2012


Heat Wave Has Local Residents Taking Extra Steps To Stay Cool

The sweltering heat continues for a second day Tuesday, as temperatures again climb into the 90s and humidity makes it feel as hot as 100 degrees.

CBS Chicago–06/19/2012

Chicago Fire Department's Engine 13 races down Randolph Street on its way to a call.  (credit: Steve Hardy/CBS Local)

Fire Department Begins Switch To Digital Radios

After six years of testing – and spending more than $20 million – the Chicago Fire Department has finally started to go digital.

WBBM Newsradio–04/15/2012

Emanuel Fire Commissioner Announcement

Santiago Takes Over As Fire Chief After Hoff’s Sudden Retirement

There was a changing of the guard at the Chicago Fire Department on Thursday, after Fire Commissioner Robert Hoff abruptly resigned and fellow 30-year veteran firefighter Jose Santiago took the reins of the department.

CBS Chicago–02/16/2012

Cars are buried in snow on Lake Shore Drive after the Blizzard of 2011. (Credit: "Rock"/User Photo)

City Says It’s Ready For Brutal Winter

The City of Chicago says it’s ready for the worst when it comes to winter weather.

CBS Chicago–12/01/2011

911 Center

OEMC Supervisor Warns Of Cuts To 911 Center

Chicago aldermen on Wednesday heard the public’s concerns about proposed cuts in Mayor Rahm Emanuel’s 2012 budget.

CBS Chicago–11/03/2011

The Chicago skyline. (Credit: Scott Olson/Getty Images)

FBI, OEMC Bosses Discuss Security Changes Since 9/11

The 10th anniversary of the 9/11 terrorist attacks is now just days away. In Chicago, two men who are working to keep us from harm here and now are saying we’re safer than we were a decade ago.

CBS 2–09/07/2011

A Chicago traffic management aide. (CBS)

80 City Traffic Aides Laid Off

City Hall has laid off 80 full time traffic aides, as part of the budget cutbacks that Mayor Rahm Emanuel announced back in May.

CBS Chicago–08/02/2011

Kids play in the spray of water from an open fire hydrant on the South Side on July 21, 2011. (Credit: CBS)

City Officials: ‘Don’t Open A Fire Hydrant To Stay Cool’

One big problem the city is not happy about amid this week’s heat wave: the number of open fire hydrants. Since Monday, the city has shut off more than 1,700 open hydrants, with roughly 200 still gushing as of 5 p.m. on Thursday.

CBS Chicago–07/21/2011

Hospital Fan

Officials: Take Proper Precautions For The Heat

The string of hot and humid days can have a cumulative effect on people’s health, and everyone is being urged to use caution as the temperature threatens to top 100 degrees.

WBBM Newsradio–07/20/2011

A 911 dispatcher for the city of Chicago was killed when her car was struck by an SUV in the Bucktown neighborhood as she was driving home from work on July 10, 2011. (Credit: CBS)

911 Dispatcher Killed In Crash With Stolen SUV Being Chased By Cops

A 911 dispatcher for the city of Chicago was killed on her way home from work Sunday morning, when her car was struck by a stolen SUV that was being chased by police.

CBS Chicago–07/10/2011

911 Center

City Trying To Fix Alarm System 4 Days After Meltdown

Four days after the city’s internal alarm system went out, officials continue to work and try and fix the problem.

WBBM Newsradio–06/21/2011

Metra Security Heightened

Tightened Security Continues After Bin Laden’s Death

Chicago continues to step up security measures in the wake of Osama bin Laden’s death.

CBS Chicago–05/03/2011

Inside The 911 Call Center (City Of Chicago Photo)

Aldermen Complain Of Slow 911 Response

Frustration over the way 911 emergency calls are handled.

WBBM Newsradio–10/21/2010