Steve Bernas


Do Research, Read The Fine Print Before Joining That Health Club

Beware: A plan to become healthier could be fraught with hidden costs.


Photo Credit Thinkstock

There Is Some Fine Print When Returning Christmas Gifts

Remember, the clock starts ticking from when the item is bought—not when you unwrap it.


Date & Dash Website

2 Investigators: Singles Getting Ripped Off By Matchmaking Service

In today’s busy world, more and more singles are turning to online dating and matchmaking services to find that special someone. But, as CBS 2 Investigator Pam Zekman found out, some singles have said they’re getting ripped off by one locally based matchmaker.

CBS 2–12/12/2012

(File Photo by David Silverman/Getty Images)

Better Business Bureau Study: Businesses Can’t Let Customer Service Slip

A new survey serves as a warning to businesses about letting customer service – or their products – slip.

CBS Chicago–08/01/2012

1040 Federal Tax Return (credit: AP)

Instant Tax Service Accused Of Fraud

As the Tuesday midnight tax filing deadline looms, many people are turning to tax preparers who promise rapid returns. But as CBS 2’s Mai Martinez reports, the Better Business Bureau has a warning about those services, and one in particular doing business in the Chicago area.

CBS 2–04/16/2012

Businessman Robert Hinds says he was ripped off by a Web-design firm. (CBS)

Business Owners Say Area Web-Design Firm Ripped Them Off

Some small business owners thought they were getting a good deal when they hired Expedite Media Group to design Web pages for them — then the unauthorized charges started.


Screen grab from the website (

Bidders, Beware: Online Auction Site Racks Up Complaints

It’s called, and you can supposedly get a steal of a deal. Or can you? Consumer advocates tell a different story.

CBS 2–03/24/2011