The ongoing teething problems with the Ventra fare card were front and center at the CTA’s only public hearing on its 2014 budget.
CBS 2’s Suzanne Le Mignot reports call center Wait times have improved significantly, but there are still some customers who are upset with the transition to the new Ventra system.
Come Monday, you won’t be able to reload a CTA Chicago Card or buy a new magnetic strip transit card. It’s all part of the transition to the new Ventra Card. CBS 2’s Dorothy Tucker reports.
It’s called the Ventra card. On Monday, it will officially be used to pay for rides on CTA, Pace and eventually Metra. CBS 2’s Suzanne Le Mignot reports.
The Ventra card allows riders to use a single card for CTA and Pace transportation, according to a CTA release.