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Ventra

Ventra reader (CBS)

Ventra Cards Become Only Way To Pay For CTA, Pace On July 1

When Ventra was first unveiled in September, there were massive teething problems.

03/14/2014

A Ventra fare card reader. (Credit: CBS)

CTA Begins Payments For Ventra After Improved Performance

CBS 2 has learned the CTA has quietly paid the makers of its Ventra card $2.4 million. That’s just for the first three months.

02/27/2014

A Ventra fare card reader. (Credit: CBS)

CTA’s Full Transition To Ventra At Least Two Months Away

CTA is a lot happier now with the Ventra farecard than it was even a month ago. But CTA President Forrest Claypool said Wednesday that the final phase-out of old fare cards is at least two months off.

02/05/2014

(Photo by Scott Olson/Getty Images)

With Ventra Back On The Rails, Transition To The New Fare Payment System Could Soon Resume

According to the Chicago Transit Authority, there could be a new transition schedule for the Ventra fare payment system as early as next month. This comes after the CTA set three performance standards for Cubic Transportation Systems — the company behind Ventra — back in November. As of January 1st, the CTA says Cubic has met these standards.

01/13/2014

A Ventra fare card reader. (Credit: CBS)

CTA To Bill Ventra For More Than 900,000 Free Rides

The CTA gave out more than a million dollars in free rides due to Ventra equipment failure over a two month period.

12/30/2013

The CTA's new Ventra card. (CBS)

CTA: Ventra Cards Not Working On Some Buses Friday Evening

Scattered reports began to come in about 6:30 p.m. that buses on multiple routes are experiencing outages, CTA spokeswoman Lambrini Lukidis said. She could not immediately provide which routes or how many buses are affected.

12/06/2013

Forrest Claypool

Emanuel Has ‘Full Confidence’ In Claypool, Despite Ventra Problems

Bus drivers have said they’re seeing fewer problems with Ventra fare cards, and the mayor said he’s not holding Claypool responsible for the foul-ups with the switchover to Ventra.

12/03/2013

Ventra reader (CBS)

CTA Watchdog: Ventra Parent Company Cubic Has History Of Problems

A CTA watchdog group is revealing some new information about the makers of the Ventra card that just might have you scratching your head asking what was the CTA thinking?

12/02/2013

Ventra reader (CBS)

CTA Union: Ventra System Allowing Commuters To Ride For Free

A union official on Thursday showed reporters a photograph of a Ventra card that worked –- despite having a negative balance of $272.50.

11/21/2013

Ventra reader (CBS)

RTA Chief Calls For Ventra Audit

The chairman of the Regional Transportation Authority said Wednesday the problems with the Ventra fare card system amount to “systemic failure,” not just “a computer glitch.” And he ordered his chief auditor to determine how much it’s costing.

11/20/2013

Ventra reader (CBS)

Latest Ventra Issue: Tap Wallet On Reader, Get Fees Deducted From Wrong Card

If you wave your wallet over Ventra card readers, beware. Other cards in there could be mistakenly charged a transit fee. CBS 2′s Dorothy Tucker reports.

11/15/2013

A Ventra fare card reader. (Credit: CBS)

CTA Gives Out Thousands Of Free Rides Due To Ventra Outage

Commuters had so much trouble with the CTA’s Ventra payment cards Tuesday night workers in yellow vests offered free rides.

11/13/2013

A Ventra fare card reader. (Credit: CBS)

Ventra Frustrations Take Center Stage At Public Hearing On CTA Budget

The ongoing teething problems with the Ventra fare card were front and center at the CTA’s only public hearing on its 2014 budget.

11/12/2013

Ventra reader (CBS)

Mayor To Make Sure Ventra’s ‘Feet Are Held To The Fire’ On CTA Switchover Problems

Mayor says Ventra contractor won’t get paid until system is working the way it should.

11/06/2013

A Ventra fare card reader. (Credit: CBS)

CTA Puts Hammer Down On Ventra Contractor

CTA president Forrest Claypool on Tuesday said the contractor on the new Ventra fare-collection system will not be paid until the problems are resolved.

11/05/2013

Ventra reader (CBS)

Aldermen Demand Answers From CTA Bosses On Ventra Problems

Many CTA riders are still experiencing big problems with their transition to the new Ventra card, and two aldermen want to hold City Council hearings to get answers from CTA officials.

11/05/2013

A Ventra fare card reader. (Credit: CBS)

Frustrations Over Ventra System Continue To Mount

Tempers are flaring as more CTA customers are unable to contact CTA’s customer service with questions about their new Ventra transit cards.

11/01/2013

A Ventra fare card reader. (Credit: CBS)

Transit Union: Delay Final Ventra Switchover Until It’s Fixed

Amalgamated Transit Union Division 308 President Robert Kelly said the employees he represents are getting verbal abuse daily.

11/01/2013

A Ventra fare card reader. (Credit: CBS)

CTA Paying Up To $245K For Ventra Calls After Original Vendor Swamped

“Courtesy calls” to Ventra customers are being made by a vendor hired by the Chicago Transit Authority for up to $245,000 without CTA board approval as part of an “unforeseen” Ventra expense, CTA officials said Monday.

10/29/2013

A Ventra fare card reader. (Credit: CBS)

Grassroots Organization Calls On CTA To Scrap Ventra

A grassroots riders group wants the CTA to scrap the Ventra system, reports WBBM’s John Cody.

10/28/2013

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