(CBS) – Falling ice becomes a concern each spring for pedestrians and others in Chicago as temperatures rise.

Motorist Joan Clay learned earlier than most. She says she was driving in the West Loop when a piece of ice came crashing down on her windshield.

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It happened on Randolph near the Chicago River on Thursday afternoon. The ice is believed to have fallen from the 36-floor Boeing Corp. building, CBS 2’s Derrick Blakley reports.

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“Luckily it didn’t get in my eyes, but it’s all in my clothes, it’s in my hair,” Clay said as she waited for a technician to arrive and fix her windshield. “My hands are cut up. I was able to pull over.”

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Authorities closed Randolph from Wacker to Canal.