(CBS) — Her car was being illegally towed, but a north suburban woman was determined to stop it, even jumping on the car as it was being hauled away.

The owner says the car was damaged. Now, who should pay?

CBS 2’s Dana Kozlov reports.

Security video shows Evanston resident Anne Scott’s stand-off with Lincoln Towing. It ended with the legally parked Scott getting on the back of her SUV while the tow truck workers began pulling it away, anyway.

Her tow truck tribulation began around midnight Sunday, when neighbors told her what was happening. She called police and yelled for them to stop from her window.

But Scott says they didn’t, at one point pulling her car until it lodged on the cement parking stop. They then spent about 10 minutes trying to break in to her car until she confronted them.

Only after police arrived did the workers call a dispatcher to find there was a mistake.

The tow was for a different car, with a different make and color at an address up the street.

Scott says there was damage to her vehicle. She’s filed a police report and called Lincoln Towing and, so far, has heard nothing.

Scott has also filed these complaints with the Better Business Bureau and the Illinois Commerce Commission.

Allen Perl, Lincoln Towing’s lawyer, says he was unaware of this incident and will look into it. He couldn’t say tonight what workers are supposed to do when someone questions a tow.