Despite Being Marked 'Completed' In 311, Pothole In South Chicago Is Still ThereWhat do you do when you can't get the city to fix those pesky potholes? You call CBS 2’s Tim McNicholas, who just found yet another instance of the city mishandling a 311 complaint.
How Can Chicago Improve Procedures To Make Sure 311 Requests Are Really Completed? An Expert Has An IdeaFrom sinkholes to heaps of trash, the CBS 2 Morning Insiders have uncovered story after story of 311 complaints marked “completed” – while residents say the job wasn’t actually done.
Car Has Been Abandoned On East 69th Street For More Than A Year As 311 Complaint Was Closed, But Never CompletedYou make a 311 request and it’s marked completed – that means the job is done, right? In the City of Chicago? Wrong.