Witnesses To Package Thefts Say They're Getting Runaround From 311’Tis the season for package thefts, but people trying to report the crimes said they got the runaround from police and 311.
Man Got 311 Confirmation That West Loop Sinkhole Was Fixed -- But It Wasn'tThe CBS 2 Morning Insiders are taking on a pesky sinkhole – an inconvenience to West Loop drivers that the city hasn’t fixed despite one man’s request.
Chicago Fire Department Hands Out Free Smoke Detectors After Fatal Fire In Washington HeightsMembers of the Chicago Fire Department gave out free smoke detectors and information to Washington Heights residents after a fire killed a 50-year-old man Friday night.
Some Stay In Their Homes Despite Not Having HeatJune Bowman-Sims' furnace went out more than a week ago, but the 77-year-old retired nurse says she can't afford to repair it and refuses to leave her home.
Chicago Unveils New 311 AppCity residents can take pictures of downed tree limbs and graffiti and send it to 311 and track progress on those requests.
City Of Chicago Could Spend Up To $24,000 On Focus Groups To Test 311 UpgradesThe City of Chicago is asking residents to participate in the testing phase of upcoming upgrades to the city’s 311 system—but not on a volunteer basis.
Animated Map Tracks Potholes Across ChicagoThere have been nearly 260,000 pothole repair requests made to the Chicago's 311 hotline this winter season.
City Official Urges Neighbors To Keep Snowy Sidewalks PassableYes, 3-1-1 system director Audrey Mathis concedes, sometimes city snowplows make the job tougher by dumping snow at corners.
Chicagoans Can Now Text Requests For Non-Emergency ServiceThe City of Chicago's 311 system is adding a new option, allowing residents to text in service requests.
Summer Tour Guide - From The Allman Brothers to ZZ Top Summer's here, and the time is right for dancing in the seats. Check out this season's hottest outdoor concert tours.
Emanuel Seeks To Upgrade 311 SystemMayor-elect Rahm Emanuel wants to modernize the non-emergency 311 system.
City To Change 911 Call Policies Plans are in the works for the City of Chicago to change the way 911 calls are handled.
Left Your Car On LSD? Call To Get It BackThe city is telling motorist who abandoned their cars on Lake Shore Drive during the blizzard Tuesday or Wednesday to call 311 for the location of their towed vehicle.