Customers Sour On Customer Service By Sears"I am beyond frustrated. If they're doing this to other customers, their demise seems imminent."
'Sickening Culture In Springfield': State Lawmaker Wants Change In Ethics OfficeA west suburban state lawmaker is fed up with the way sexual harassment and other kinds of complaints against state legislators are handled.
Police Chief Receives Complaints After Officers Saved Man From OverdosingThe police chief in Riverside said he received angry calls after his officers revived a man who probably would have died of a heroin overdose over the weekend.
Madigan Finds Debt and Identity Theft To Be Reoccurring ComplaintsConsumer debt and identity theft continue to be the top sources of complaints to the Illinois attorney general.
Opinion: Decades Of Complaints Against Chicago Cops Are On The Verge Of Being DestroyedThe city and the police union are duking it out in court over decades of police complaint data...
McDonald's Workers Detail Burns, Job HazardsMcDonald's workers in 19 cities have filed complaints over burns from popping grease, a lack of protective equipment and other workplace hazards, according to labor organizers.
Metra Complaints Down Dramatically From Last WinterA year ago, it seemed everyone who rode Metra was complaining about lousy service in the teeth of a bitterly cold and snowy winter. While there are still complaints this winter, they are far fewer than this time a year ago, when each day seemed to bring new emergencies.
Itasca Residents Complain O'Hare Noise Has Gotten WorseSome homeowners say over the last three months they can't have a conversation in their driveways – and that’s four miles from the western edge of the airport.
Harvey Mayor, Park District Spar Over Move To Close Gun RangeHarvey Mayor Eric Kellogg has vowed to shut down a controversial gun range, claiming there have been complaints about stray bullets landing in yards where children play, but the park district -- which owns the land -- called the move a political stunt.
Citizens Utility Board: Rising Complaints About ComEd RivalsAhead of an energy rate hike at ComEd next month, a utility watchdog group said it's seen a dramatic increase in complaints about some of the practices of several alternative electricity companies.
Complaint Hearing Against Gary Fire Chief Suspended After 4 HoursFour firefighters with four separate complaints against their chief expected to present evidence Thursday at a special meeting set by the Gary Fire Civil Service Commission to hear the first of 24 cases filed against Chief Teresa Everett.
Mayor Denies Backlog Of Animal Neglect ComplaintsMayor Rahm Emanuel denied the city has a backlog of unchecked complaints to Chicago's Animal Care and Control, despite hundreds of calls getting no response, some since as far back as August.
Why Is City Taking So Long To Answer Animal Neglect Complaints?Chicago Animal Care and Control receives a lot of calls; approximately 58,000 requests for service a year.
Hundreds Of Complaints To City About Animal Neglect Left UnansweredDuring some of the coldest days of this winter, Chicago Animal Care and Control left dozens of calls unanswered about possible inhumane treatment of pets. Overall, more than 300 such calls got no response in December an January.
Oak Lawn Village Board Hears Complaints About New 911 SystemOak Lawn’s emergency dispatchers handle calls for several communities, including Evergreen Park. The center was privatized this year in a cost-cutting move and many of the dispatchers lost their jobs.