Chicago’s Water Billing Services Ranks Among The Worst In The Midwest For Customer Satisfaction, According To A 2019 SurveyThe 2019 J.D. Power Water Utility Residential Customer Satisfaction Study measured customer satisfaction in 90 water utility services across the United States.
Do You Have The Sales Gene?Selling a product where the buyer doesn’t see its necessity or usefulness is exhibiting the antithesis of good salesmanship.
CTA Rider Satisfaction Down, But Still HighThe vast majority of customers are satisfied with their CTA service, but fewer feel that way than three years ago — especially if they are bus riders, a study indicates.
United At Bottom Of Airlines In Customer RatingsIn an industry that consistently gets low marks among consumers, Chicago-based United Airlines ranks last among major carriers, according to data released on Tuesday.