Stolen Social Security Numbers At The Center Of IDES Scams"It's ridiculous. You have to be by your phone. And if you are not by your phone, you have to register for another phone call."
Pritzker: Illinois Cooperating With Feds On Curbing Unemployment Insurance Fraud"An individual who has not filed an unemployment claim but has received a debit card, or an unemployment insurance letter in the mail, has likely been a target of this fraud."
Answers Arrive About Who Is Calling Unemployed Illinoisans Back At IDES And Where They're LocatedAfter hearing from so many laid-off workers – frustrated by failures of the Illinois Department of Employment Security’s new callback system - we asked IDES and the Governor's office how many people are staffing the phone lines, how that staffing breaks down, and where those people are.
Woman Says After Not Getting Benefits From IDES, She Called Governor's Office And Got Hung Up OnWe got dozens of emails on Wednesday alone from people still not getting the answers they need from the Illinois Department of Employment Security.
IDES Benefits Scam Targets Seniors; 'It's Upsetting'"I just don't want other people to have to go through this."
With Unemployed Illinoisans Not Getting Calls Back, What's Going On At IDES? CBS 2 Demands AnswersThursday marks three weeks since the Illinois Department of Employment Security debuted a callback feature – something the state called a solution for those trying to get through over the phone. But we've learned for many, their calls that aren't coming.
Working For Chicago: Fighting Hackers Who Want IDES Money"I was shocked because I haven't worked in 13 years. I just started collecting Social Security when I was 62 and so I would think the government would know that and not send me this card."
How I Got My Unemployment Benefits From The Illinois Department Of Employment Security63-year-old Chicago resident Eddie Lai was driving for Uber when the pandemic hit.
The Acting Director Of Illinois Employment Security Was The Subject Of Multiple Internal Complaints. But The Agency Won’t Release The Public Records.
Suburban Police Warn Against Unemployment Benefits ScamThe cards have the Illinois state insignia and are used to load unemployment benefit payments after a claim has been approved.
Unemployed Workers Complain They've Been Waiting For Days For Callbacks From IDES Phone SystemMany jobless Illinois workers have taken advantage of the state’s new feature in which they can skip countless calling and long hold times and let someone from the state’s Department of Employment Security call them back. The problem is, some wait times have turned into days.
IDES, Key Bank Blame Each Other For Late Unemployment Benefits Amid COVID-19 PandemicA new audit of the Illinois Department of Employment Security reveals systemic failures long before the COVID-19 pandemic hit.
New IDES Phone System Leaves The Unemployed Hung Up Without Payments"And you know, four hours later here I am."
Pritzker Names New Head Of Illinois Employment Security Amid Unemployment System Breakdowns, Unprecedented Job LossesCBS 2's dozens of reports raised questions about IDES' overwhelmed system and uncovered how, in case after case, people were unable to successfully file for unemployment or get their benefits for months
Protesting IDES Delays Works For Chicago Woman Outside Pilsen Unemployment Office"I haven't received any communication about a check."