Despite Hiring More Workers, Illinois' Balky Unemployment System Continues To Vex Those In Need Of MoneyIllinois hired 140 people to handle the flood of applications for unemployment benefits, but applicants are still being blocked from getting money they desperately need because the system that can’t seem to handle simple mistakes.
CBS 2 Investigators: Area 1 Towing Returns Car, Refunds Fees Including COVID-19 Cleaning Charge“They’re trying to make money off vulnerable people and the pandemic to just line their pockets."
After CBS 2's Story, Unemployed Illinoisans Who Were Locked Out From Benefits Have Their Minor Application Mistakes FixedWe have told you story after story of people trying to get mistakes fixed by the state’s unemployment benefits office.
Illinoisans Applying For Unemployment Benefits Keep Getting Locked Out Due To Minor MistakesThe state’s unemployment benefits system was designed to catch fraudsters trying to collect benefits to which they are not entitled. If they get a birth date or other critical information wrong, they get blocked from getting the money.
Because Tour Was Postponed Rather Than Canceled, Chicago Area Woman Gets No Refund For Elton John TicketsThe Elton John farewell tour turned out to be a double disappointment for a suburban mom.
ArtNaturals Says They Have Hand Sanitizer In Stock, But Local Woman Says They Sent Her Wrong Product -- And They're A Subject Of More ComplaintsIf you get your hands on a bottle of hand sanitizer these days, it’s like striking gold. So imagine a Chicago woman’s surprise when she found a website, offering plenty in stock last March when the rush for sanitizers was on.
A Mini-UV Light To Help Fight The COVID-19 Pandemic? It's Too Good To Be TrueThe press release sounded like exciting news as the world battles the COVID-19 pandemic. But it was too good to be true
Couple Says Area 1 Towing Company Charged Them Exorbitant Fees Including 'COVID-19' Fee, Broke Other Promises
CBS 2 Investigators: Waiting For Stimulus Check? You May Get Scammed If You Get A Wrong NumberCBS 2 checked on sites where consumers report scams and found years of complaints about that same phone number being used for all kinds of well known cons designed to steal  your money.
Simple Mistake Involving Entering Date Of Birth Can Keep Illinois Residents From Collecting UnemploymentAs CBS 2 Investigator Pam Zekman found out, a simple mistake could mean you can’t collect your cash.
Many Aren't Getting Money Back After Canceling Prepaid Plans Due To CoronavirusChances are you've canceled a vacation, or crossed a concert off the calendar, all in the name of COVID-19.