O'Hare Boss: 'Completely Unacceptable' Officers Dragged Man Off PlaneAviation Commissioner Ginger Evans said security officers shouldn't have carried out United's request to remove Dr. David Dao from a plane.
House Committee Grills Airlines In Wake Of United Passenger DraggingHouse Transportation Commitee Chairman Bill Shuster (R-Pa.) said "something is broken" and the airlines all agreed they can do better.
Passenger Dragged Off Flight Agrees To Settlement With United AirlinesDr. David Dao's attorneys announced the settlement Thursday afternoon, but terms were not disclosed.
United To Offer Up To $10K To Bump Passengers; Will Reduce OverbookingUnited has outlined 10 policy changes in the wake of the incident on flight 3411 on April 9, when Dr. David Dao was dragged off the plane.
Aviation Officers: Passenger In United Confrontation Was CombativeThe aviation officers say they used "minimal force" and that the passenger was the aggressive one. CBS 2's Dana Kozlov reports.