Getting Hosed: The City Makes Massive Errors On Water Bills For Metered AccountsFor years, the CBS 2 Investigators have exposed baffling gaffes in the bureaucracy that is the Chicago Department of Water Management: big, bad bills. By bad, we mean wrong. 
Getting Hosed: After Vietnam Vet Rodney Andrews Got Hit With $10,700 Water Bill At House Where He'd Never Lived, He Gets A Surprise Of New Appliances To Make It A Home
Getting Hosed: Widow Charged Five Times What Her Neighbors Pay for WaterChicago’s water billing system has long baffled customers. Now, the city’s inexplicable method for calculating water bills has even stumped CBS 2 Investigators.
Getting Hosed: Woman Gets $8,000 Water Bill For Vacant And Unlivable Home Where Water Was Not Being UsedOne woman has a water bill of more than $8,000, even though she hasn’t used a drop.
Getting Hosed: 2 Investigators Save Business Owners $33,000 On Bungled Water Bill, But That's Just One CaseIn her 2020 budget, Mayor Lori Lightfoot announced the new Utility Billing Relief Program for people with outstanding water bills. But it won't help some Chicago water customers who have gotten hosed.
Sour News For Kankakee Lemonade Stand: New Water, Sewer Bills For Nearly $1,000"Why didn't they say all this in the beginning when everybody was trying to help me? And how am I going to do this now?"
Getting Hosed: Unmetered, Vacant Homes Rack Up Thousands Of Dollars In Water BillsLarry Richardson is one of the people who called CBS 2 Investigators after the first expose on the City’s water billing system aired in February. Some owed hundreds of dollars, others tens of thousands.
Getting Hosed: Chicago Property Owners Paying For Water They Never UsedThe City of Chicago is going after residents for millions of dollars, attempting to collect bills for water they never used.
Maywood Threatens To Shut Off The Tap For Residents With Overdue Water BillsFor the second day in a row, more than a hundred people have lined up at the village offices in west suburban Maywood, after being notified their water service would be shut off if they didn’t pay overdue bills.
West Chicago Still Catching Up On Yearlong Backlog Of Water BillsMany residents of West Chicago are still waiting on their city to send them a water bill. For many of them, it's been as long as 15 months since they last had a water bill.
West Chicago Homeowners Still Waiting For Water Billst's a waiting game in West Chicago as homeowners continue to look for water bills that still haven't arrived, reports WBBM's Bernie Tafoya.