Single Mom Had $1,700 Stolen From Her Account, But Bank Won't Refund Her Without Proof She Was Hacked"I file a police report, I go by the book, but I have to find out who hacked into my phone and did this? I can't do that. I don't know how to do that," Nicole Saez said.
Hackers Stole $2,000 From Woman's Account, But Bank Wouldn't Give Her Refund Until CBS 2 Got Involved"I feel like I've probably done more investigating than their investigators have done," Alison Senft said.
Woman Sent Her Partner $500 Through Zelle, But It Ended Up In Limbo
Fraudsters Cost Her $6,500, And She Had To Hire Computer Expert To Prove It To Bank Of AmericaSomeone got into Julie Poncela's bank account, and used the electronic payment service Zelle to send money to people she didn't know over the course of a few days; three transactions totaling $6,500.
How To Avoid Zelle Scams and FraudThe electronic payment method almost all major U.S. banks promote may be the riskiest of all.
Woman Says Scammers Drained Her Account Through Zelle, But Fifth Third Bank Told Her They 'Can’t Prove Anything'CBS 2 Morning Insider Tim McNicholas explains two risky things to avoid to help other consumers avoid becoming victims.
How Reliable Are Payment Apps Like Venmo, Zelle and Cash App?Payment apps like Venmo and Zelle offer a way to send and receive money at the click of a button, but how reliable are they?
Zelle Is A Popular New Way To Send Money, But Are There Risks?No more need for cash or checks, the latest way to spend and send money is with a smartphone. But one of the most popular ways to do it is also seeing some complaints.