MAYWOOD, Ill. (CBS) — Senator Mark Kirk says there’s a reason, but no excuse, for a year plus delay in processing veterans’ disability claims, reports WBBM’s John Cody.
After a tour of Hines Veterans Hospital in Maywood, Kirk praised rehab efforts but said 483 days to wait for disability determination is just too long, which makes the Illinois VA the fourth most backlogged regional office.
“We’ve got about a million guys coming home from the various wars. The problem is, the entire process is in paper and the need that we have is to automate the process,” said Kirk.
Senator Kirk says the VA shouldn’t need more than a month to process a disability claim and thinks the system will speed up with a ten point action program backed by $2.5 billion to computerize the process.