CHICAGO (CBS) – If you’re fed up with the new Ventra farecards being phased in at the CTA and Pace, you’ve got company.
Amalgamated Transit Union Division 308 President Robert Kelly said the employees he represents are getting verbal abuse daily. He said riders are missing ‘L’ trains because they can’t get through turnstiles.
He also said the bus drivers represented by a different ATU local are getting an earful as well because of balky card readers.
Kelly said Ventra simply does not work right, and said CTA should put final conversion on hold until it is working more reliably.
CTA has halted the phase-out of old farecards temporarily but has said it still expects to meet its self-imposed Dec. 15 deadline.