HSBC Bank

Rochelle McIntosh spent the winter of 2010-11 without heat or hot water, after her apartment building went into foreclosure, and the bank that owned it allegedly ignored her complaints. (Credit: CBS)

Foreclosure On Apartment Building Left Woman Without Heat In Winter Of ’10-’11

Remember the winter of 2010-11, and the Groundhog Day blizzard that dumped more than 21 inches of snow on Chicago? Rochelle McIntosh remembers it all too well.

CBS 2–12/04/2012