Emanuel Seeks To Upgrade 311 System
CHICAGO (WBBM) -- Chicago's mayor-elect says the city's 911 center is a model for the nation.
Now, WBBM's Regine Schlesinger reports, Mayor-elect Rahm Emanuel wants to modernize the non-emergency 311 system.
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On Wednesday, Emanuel toured the Microsoft Chicago Technology Center to highlight his plan to modernize the 311 Center. He said as a U.S. Congressman, his daughter showed him some of the possibilities during a bad flood in his North Side district.
"She was taking photos with the telephone, and sending them by telephone to my office in D.C.," Emanuel said.
Emanuel said Chicagoans could do the same thing with a more interactive 311 Center.
"Send in not only the information, but the photo, and then the ability to access that information to track the progress that's being made addressing a pothole, a fallen tree, or any information," he said.
Emanuel says this is one of the ideas he has gotten on a Web site for constituents to recommend ways of making city government more efficient and responsive.
