CHICAGO (WBBM) — Chicago’s mayor-elect says the city’s 911 center is a model for the nation.

Now, WBBM’s Regine Schlesinger reports, Mayor-elect Rahm Emanuel wants to modernize the non-emergency 311 system.

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On Wednesday, Emanuel toured the Microsoft Chicago Technology Center to highlight his plan to modernize the 311 Center. He said as a U.S. Congressman, his daughter showed him some of the possibilities during a bad flood in his North Side district.

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“She was taking photos with the telephone, and sending them by telephone to my office in D.C.,” Emanuel said.

Emanuel said Chicagoans could do the same thing with a more interactive 311 Center.

“Send in not only the information, but the photo, and then the ability to access that information to track the progress that’s being made addressing a pothole, a fallen tree, or any information,” he said.

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Emanuel says this is one of the ideas he has gotten on a Web site for constituents to recommend ways of making city government more efficient and responsive.