Chicago (CBS) — If the chill from ice or the winter winds makes you shiver outside, consider what Marilyn Lee’s home in Homan Square is like inside.Chicago Weather: Clouds, Showers Possible As Area Awaits Warming Trend
“It’s just been a horrific situation,” said Lee, who describes herself as a disabled widow.
A space heater is her only source of heat in the living room, which had a temperature of 40 degrees Sunday afternoon.
The cold temperatures caused her pipes to burst Wednesday, but her problem began downstairs in the basement.
She said her furnace used to make a constant humming sound, but now it does nothing.
Lee says through a City of Chicago program for low income households, her unit was installed in 2013. But, it stopped working and is now past its warranty.READ MORE: Madrigal, Mendick Homer As White Sox Pound Twins 16-4
After calling for service, she was given a price of $950 to repair it.
“I don’t have that money,” Lee said.
Additional calls and letters to get help have led her down a red tape trail of bureaucracy.
For now, heating her home is hazardous.
“I have my stove on,” Lee said. “I have no other recourse.”MORE NEWS: Lily Cache Creek Trail Closed In Bolingbrook After Woman, Dog Attacked By Coyote
City officials did not immediately return requests for comment or for ways to help Lee.