Nicor Gas Heating Bills Expected To Go Up This WinterIn the midst of the pandemic, the cost of heating your home is about to go up.
South Side Senior Receives Apology From Gas Company After Equipment Error Is Blamed For Bill That Reached Almost $3,000An apology – that is what a gas company customer finally received after the CBS 2 Morning Insiders got involved.
Chicago Father Frustrated With His Child Tax Credit Payment Delayed And Missing Due To Glitches In SystemThe Child Tax Credit is meant to help families make ends meet as the COVID-19 pandemic lingers on. But many payments are delayed, making it anything but helpful for parents on a budget.
Operator Of Suburban Moving Company Is Subject Of Arrest Warrant, Numerous Consumer Complaints, But He Says It's 'Impossible'A suburban mover is so troubled that there is an arrest out warrant for him – and the federal government has stripped him of his ability to haul stuff across state lines.
While Some Are Seeing Tax Refunds From IRS Months Later At Last, A Group Steps In To Help Those Who Still Aren'tIn the past month, we’ve been digging for answers to the question so many of you are desperately asking – “Where is my refund check?” But on Wednesday night, there was a bit of good news for people still waiting - and another option for those trying to reach the IRS.
Nearly 50 Million Customers Might Be Victims Of Major Data Breach At T-MobileNearly 50 million consumers might be victims of the latest mega data breach.
ComEd Admits Failed Underground Line Caused Power Outage That Shorted Out Woman's Sump Pumps, But Utility Won't Pay For DamagesCathryn Harris’ power went out, her sump pumps broke, then her basement flooded - and ComEd admitted the outage was because of a failed underground power line. But that's not enough to get the utility giant to pay for damages.
Some Consumers Say Head Of Chicago Playground Fashion Line Is Back To Taking Money And Failing To Send ClothesA local fashion designer vowed to fix the problems exposed by the CBS 2 Morning Insiders – from poor communication to unfulfilled orders – but now, more customers are saying he’s back to his old ways.
Woman Says She Lost More Than $2,000 In Niles House Rental Scam, And Now She Has Nowhere To GoA warning has been issued in Niles, where a woman is out thousands of dollars and a place to live.
Sunshine Mills Recalls Six Brands Of Dog Food Over Mold ByproductSunshine Mills, Inc., issued a voluntary recall of some of its dog food products due to potentially elevated levels of Aflatoxin, a byproduct of mold, above the acceptable limit.
Many Who Filed Federal Tax Returns On Time Or Early Still Don't Have Refunds -- What's The Holdup?Sixty-five days and counting – if you filed your federal taxes on the delayed deadline of May 17, that is how long you have been waiting for your refund. But many people who filed early are even still waiting. So what’s the holdup?
South Side Couple Says Contractor Took Their Money And Left Rubble Behind; Contractor Says He Did Not Scam ThemA South Side couple reached out to us for help, sending us pictures after they said they were scammed out of thousands of dollars - with only rubble to show for it.
Bronzeville Woman Pays Plumber To Fix Sewage Backup, Only To Find Out It Was On City PropertyA CBS 2 viewer contacted us after she got fed up with raw sewage seeping into her Bronzeville home. But when she tried to fix it, she ran into costly trouble – and she now has a warning for others.
Chicago Lead Water Pipe Replacement Program Hasn't Started, But It's Already Being ExpandedA total of 180,000 Chicago homes don’t have water meters – which means their bills are guesstimates.
Family Says They Cannot Get Deceased Husband's Stimulus Check Due To Overwhelmed IRS Call Centers"We tried calling first thing in the morning, late, later at night during their posted hours, in between, nothing worked."