'Frequent Fliers' Are Hidden Drain On Chicago's Ambulance Services; One Patient Called 911 400 Times In 18 MonthsOn the streets, where paramedics barely get a break, let alone the opportunity to return to headquarters, there is a group of patients known as "frequent fliers."
Witnesses To Package Thefts Say They're Getting Runaround From 311’Tis the season for package thefts, but people trying to report the crimes said they got the runaround from police and 311.
Chicago's 911 Operators Still Face Grueling Hours, Making Life And Death DecisionsChicago's 911 operators, who make split-second, life-saving decisions all day long, are putting in work shifts as long as 17 hours, a grueling day due, in part, to mandatory overtime.
Woman Says She Called 911 Twice And Got No AnswerAt least seven rings felt like eternity – a Chicago woman said she called 911 for help and no one answered.
911 Operator Tells Victim 'Stop Yelling At Me,' Later Hangs Up On HerThe victim of a dangerous road rage incident in the South Loop says she called 911 during the chaos.
Chicago 911 Operators, Police Dispatchers Working Days As Long As 18 HoursSome Chicago 911 operators and police dispatchers are doubling or tripling their salaries with long hours of overtime. CBS 2 looked into how those long hours could affect their work.
First Fire Chief To Rush Into Twin Towers On 9/11 Becomes The Last To RetireThe first fire chief to enter one of the Twin Towers on 9/11 is now the last fire chief who responded that day to retire.
Oak Brook Remembers 9-11 Victims With Flag DisplayThere’s a 9-11 Healing Field in Oak Brook for the next few days - a remembrance of the nearly 3,000 people killed during the terrorist attacks on the United States almost 16 years ago.
Posting For Help: Social Media Aids In Relief For Hurricane Harvey VictimsMany incredible rescues from Hurricane Harvey were due in part to social media.
Hero Kid, 4, Calls 9-1-1 When Her Mother Has Asthma AttackThe Chicago Police Department on Wednesday honored 4-year-old Aria Koval with an honorary commendation.
Computer Outage Knocks Out 911 Lines In Four CountiesOfficials have managed to re-route 911 calls so they’re getting through to the sheriff’s departments in Ogle, DeKalb, Lee, and Stephenson counties.
Chicago Firemen Honor 9/11 VictimsThey saluted the American flag at half staff.
9/11 Heroes Run Raced Along Chicago's Lakefront SundayThis is one of over 50 races that the organization holds across the country.
Volition America Race Held In Honor Of 9/11, Military MembersThe Volition America Race and 5K took off at Grant Park early Sunday morning.
Chicago Area Woman Who Perished On Sept. 11 To Be Remembered In NilesVanessa Kolpak, 21, was in the South Tower of the World Trade Center 15 years ago.