With Systems Overwhelmed, Thieves Using Past Security Breaches To Rip Off Unemployment BenefitsA recording that asks for patience on the Illinois Department of Employment Security phone line is not well received by Reginald Fitzgerald.
Despite Hiring More Workers, Illinois' Balky Unemployment System Continues To Vex Those In Need Of MoneyIllinois hired 140 people to handle the flood of applications for unemployment benefits, but applicants are still being blocked from getting money they desperately need because the system that can’t seem to handle simple mistakes.
After CBS 2 Report, Cook County Will Look Into Issuing Death Certificates, Deemed Non Essential During COVID-19The Clerk's Office has a total staff of 265 people and no one has been furloughed. A representative said the certificates have to be printed on customized security paper, which limits their ability to provide these records from home.
After CBS 2 Exposed More Towing Scams, City Council Moves To Add Consumer ProtectionsNew reforms are in the works to protect Chicago car accident victims from predatory towing companies.
CBS 2 Investigators: Area 1 Towing Returns Car, Refunds Fees Including COVID-19 Cleaning Charge“They’re trying to make money off vulnerable people and the pandemic to just line their pockets."
Wife Of El Milagro Worker Who Died Of COVID Speaks: 'They're Not Protecting Us'"I want them to do something. Because I don't want another family go through what I'm going through."
Some Waiting For COVID-19 Benefits Pay A 'Penalty' That's Delaying Payments"I'm a server, not a millionaire. So my funds are low to begin with."
Two Couples Report Being Denied Refunds After Spending Tens Of Thousands For Weddings That Were Canceled Due To CoronavirusCancellations are taking a toll on the wedding industry, but what about couples who prepaid - only to be told they won’t be getting a single penny back?
Waiting For Answers As To Why Unemployment Benefits Aren't Getting To Every Applicant"I have a life. I have bills to pay. I'm stuck. I’m really stuck."
ArtNaturals Says They Have Hand Sanitizer In Stock, But Local Woman Says They Sent Her Wrong Product -- And They're A Subject Of More ComplaintsIf you get your hands on a bottle of hand sanitizer these days, it’s like striking gold. So imagine a Chicago woman’s surprise when she found a website, offering plenty in stock last March when the rush for sanitizers was on.
Airport Custodian Told She's An Essential Worker; No Paid Time OffA Chicago mom is fighting to get paid time off to be with her children during the pandemic. The Department of Aviation told the custodian at O'Hare International Airport "no" last month, but now it's change its answer.
The Hidden Side Of A Chicago Power CoupleAfter a months-long CBS 2 Investigation into Candace Clark – accused, among other things, of living in upscale places without paying rent – we got a tip about a high-rolling power couple also living in upscale condos without paying rent.
With Chicago's Little Village Hardest Hit By COVID-19, Residents Are Urged To Stay HomeHe attributes the high numbers to aggressive testing and a largely working-class population that has stayed on the job during the pandemic.
A Mini-UV Light To Help Fight The COVID-19 Pandemic? It's Too Good To Be TrueThe press release sounded like exciting news as the world battles the COVID-19 pandemic. But it was too good to be true
Daughter Questions Mother's Care At Bridgeview Health Care Center, Says She Learned Of Deaths There From The NewsPublic health investigators are now looking into the outbreak at the Bridgeview Healthcare Center. This comes after a weeklong CBS investigation and a daughter fighting for her mom.