'I Hope The City Does The Right Thing And Refunds Those Tickets:' CBS 2 Investigators Discover Speed Camera Sign Mistakes, And Get ResultsIf you recently got a speeding ticket in Chicago, you might not deserve it. CBS 2 Investigator Dorothy Tucker discovered a big problem that may mean the city owes thousands of drivers a whole lot of money.
Getting Hosed: City Offers 91-Year-Old Retired CPS Teacher A "Payment Plan" For A $57,000 Water BillThe bill for her Southside six-flat is now nearly $60,000 — for water that was never used. In fact, the building has been boarded up and vacant since her last tenant moved out in 2018.
Woman Kept Being Sent Parking Tickets From City Of Chicago After Moving To North CarolinaJennifer Owen moved to North Carolina and thought Chicago was part of her past, until parking tickets – a whole bunch of them – started showing up.
Getting Hosed: The City Makes Massive Errors On Water Bills For Metered AccountsFor years, the CBS 2 Investigators have exposed baffling gaffes in the bureaucracy that is the Chicago Department of Water Management: big, bad bills. By bad, we mean wrong.
Tips For Dealing With The Water Department's Customer Service Representatives
Getting Hosed: Chicago's Department Of Water Management Needs A Refresher Course On Customer Service
Chicago’s Water Billing Services Ranks Among The Worst In The Midwest For Customer Satisfaction, According To A 2019 SurveyThe 2019 J.D. Power Water Utility Residential Customer Satisfaction Study measured customer satisfaction in 90 water utility services across the United States.
Getting Hosed: The City's $61,000 Mistake Costs One Man The Sale Of His South Side Home“My lawyer called me and said, 'You owe $61,000,'” Hamza Alkamel said. “I was stunned. I’m like, what?”
Getting Hosed: City Charges Church $6,000 For Water Even Though It Shouldn't Receive A BillOver the last year, Chicagoans have reached out to CBS 2 Investigators for help with inexplicable water bills.
Getting Hosed: Vietnam Veteran Continues His Fight With The Department Of Water Management Over $10,700 Bill
Predominantly Black Neighborhoods Feel The Pain Of Expensive City Parking TicketsAn Englewood driver who's been booted five times has racked up nearly $8,000 in parking ticket debt with the City of Chicago, and he says he can't pay the tab.