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Tips For Dealing With The Water Department's Customer Service Representatives

Getting Hosed: Chicago's Department Of Water Management Needs A Refresher Course On Customer Service

Chicago’s Water Billing Services Ranks Among The Worst In The Midwest For Customer Satisfaction, According To A 2019 SurveyThe 2019 J.D. Power Water Utility Residential Customer Satisfaction Study measured customer satisfaction in 90 water utility services across the United States.

Getting Hosed: The City's $61,000 Mistake Costs One Man The Sale Of His South Side Home

Getting Hosed: City Charges Church $6,000 For Water Even Though It Shouldn't Receive A BillOver the last year, Chicagoans have reached out to CBS 2 Investigators for help with inexplicable water bills.

Getting Hosed: Vietnam Veteran Continues His Fight With The Department Of Water Management Over $10,700 Bill

Predominantly Black Neighborhoods Feel The Pain Of Expensive City Parking TicketsAn Englewood driver who's been booted five times has racked up nearly $8,000 in parking ticket debt with the City of Chicago, and he says he can't pay the tab.