Chicago Lead Water Pipe Replacement Program Hasn't Started, But It's Already Being ExpandedA total of 180,000 Chicago homes don’t have water meters – which means their bills are guesstimates.
When Chicagoans Are Getting Billed For Five Figures For Water They're Not Using, Why Is It So Hard To Get Answers? CBS 2 Asks Mayor LightfootCBS 2's Tara Molina was able to ask Mayor Lori Lightfoot two questions at her water-related press conference - and one of them focused on how hard it is to get information from the city’s Water Department on water issues.
Water Service Restored In Beverly, Morgan Park After Second Outage This Month; No Boil Order IssuedThe Chicago Department of Water Management confirmed two power issues between 9:15 a.m. and 10:15 a.m. on Tuesday affected pressure for drinking water from the Roseland Pumping Station, affecting service in Beverly and Morgan Park.
Mayor Lori Lightfoot Replaces Two Top Aides, Names New Commissioners For Two City AgenciesLightfoot’s first chief of staff, Maurice Classen, is stepping down and will be replaced by Sybil Madison, who most recently served as deputy mayor for education and human services.
Getting Hosed: City Offers 91-Year-Old Retired CPS Teacher A "Payment Plan" For A $57,000 Water BillThe bill for her Southside six-flat is now nearly $60,000 — for water that was never used. In fact, the building has been boarded up and vacant since her last tenant moved out in 2018. 
Boil Order Lifted For Beverly, Morgan Park, Roseland After Outage At Pumping StationCity officials have lifted a boil order that was issued for parts of the Beverly, Morgan Park, and Roseland neighborhoods on Thursday, after a brief outage at the Roseland Pumping Station.
Boil Order In Effect, South Side Pumping Station Back Online After Thousands Of Homes Went Without WaterA 110-year-old water pumping station on the South Side has gone offline, leaving thousands of homes without water service Thursday morning.
Getting Hosed: Internal City Emails Uncovered By CBS 2 Investigators Reveal The City Derailed An Investigation Into Bad Billing PracticesChicago’s “Getting Hosed.” Again. In our exposé of the City's bad water billing system, we've asked over and over  -- why hasn’t anything been done to fix it? 
Getting Hosed: The City Makes Massive Errors On Water Bills For Metered AccountsFor years, the CBS 2 Investigators have exposed baffling gaffes in the bureaucracy that is the Chicago Department of Water Management: big, bad bills. By bad, we mean wrong. 
Getting Hosed: After Vietnam Vet Rodney Andrews Got Hit With $10,700 Water Bill At House Where He'd Never Lived, He Gets A Surprise Of New Appliances To Make It A Home
Getting Hosed: Woman Charged $24,000 For Water She Never UsedAfter Mayor Lori Lightfoot recently announced a plan to resume meter installations, we looked into the City program and discovered how ineffective it will be -- especially for one Chicagoan getting hosed.