Getting Hosed: The City Makes Massive Errors On Water Bills For Metered AccountsFor years, the CBS 2 Investigators have exposed baffling gaffes in the bureaucracy that is the Chicago Department of Water Management: big, bad bills. By bad, we mean wrong.
Getting Hosed: Woman Charged $24,000 For Water She Never UsedAfter Mayor Lori Lightfoot recently announced a plan to resume meter installations, we looked into the City program and discovered how ineffective it will be -- especially for one Chicagoan getting hosed.
Getting Hosed: One Woman Gets Hosed And Bulldozed By The CityCamella Batten is retired, she’s fought cancer, and she’s scared of COVID-19. But her biggest obstacle? The City of Chicago.
Tips For Dealing With The Water Department's Customer Service Representatives
Getting Hosed: Chicago's Department Of Water Management Needs A Refresher Course On Customer Service
Getting Hosed: The City's $61,000 Mistake Costs One Man The Sale Of His South Side Home“My lawyer called me and said, 'You owe $61,000,'” Hamza Alkamel said. “I was stunned. I’m like, what?”
Getting Hosed: City Charges Church $6,000 For Water Even Though It Shouldn't Receive A BillOver the last year, Chicagoans have reached out to CBS 2 Investigators for help with inexplicable water bills.
Getting Hosed: Vietnam Veteran Continues His Fight With The Department Of Water Management Over $10,700 Bill
Vietnam War Veteran's Hardest Fight Is With Chicago's Water DepartmentFormer Vietnam war veteran, Rodney Andrews, has one simple wish.
Getting Hosed: Home With No Pipes Gets Hit With Nearly $9,000 Water BillThe CBS 2 investigators stay on the water beat. In the latest case, Chicago’s water department cut one man’s $9.000 water bill in half. Great. Right? Well, not really.