Getting Hosed: Woman Gets $8,000 Water Bill For Vacant And Unlivable Home Where Water Was Not Being UsedOne woman has a water bill of more than $8,000, even though she hasn’t used a drop.
Getting Hosed: 2 Investigators Save Business Owners $33,000 On Bungled Water Bill, But That's Just One CaseIn her 2020 budget, Mayor Lori Lightfoot announced the new Utility Billing Relief Program for people with outstanding water bills. But it won't help some Chicago water customers who have gotten hosed.
Sewer Main Cave-In Blamed For Sinkhole In Greater Grand CrossingA massive sinkhole opened up on Sunday in the Greater Grand Crossing community on the city’s South Side.
On Many Chicago Streets, Rain Leaves Huge Puddles That Don't Go Away For DaysAll the rain that has been falling in Chicago the past several weeks has caused plenty of water woes across Chicago, including some streets left flooded with large puddles long after the rain stops.
Prevent Frozen Pipes With These TipsAs temperatures drop below zero, the Department of Water Management is helping residents take precautions to prevent pipes from freezing and causing damage.
Heavy Rain Causing Some Flooded Basements And Streets In ChicagoAnyone who does have a flooded basement or notices standing water on the street should call 311 to report the issue.
New Emails Show Racist, Sexist Culture In City Water Dept.Another round of emails released Friday reveal more racist and sexist exchanges among some of the top Dept. of Water Management officials.
Emanuel 'Personally Angry' Over Water Commissioner EmailsThe firing of the city's water commissioner is a first step toward changing the culture of the Dept. of Water Management, Emanuel says.
Worker Seriously Injured After Falling Into Water Basin At Filtration PlantA Chicago Department of Water Management worker was seriously injured when he fell into a water basin at a South Shore filtration plant on Monday afternoon.
Frozen Pipe Complaints Skyrocket Amid Frigid WinterWater Department crews have been working around the clock in Chicago to keep up with frozen and broken water lines, thanks to a brutal winter that has kept complaints flowing, if little else.
Water Main Break Has Gone Unfixed For MonthsA Northwest Side woman has been dealing with a water main break for months but has yet to get any help from the city of Chicago. AS CBS 2’s Mike Parker reports, she’s running out of patience.