Getting Hosed: The $8,000 Difference Between A Metered And Unmetered PropertyFor our latest Getting Hosed expose, the CBS 2 Investigators dug into issues with vacant, unmetered properties and the regressive billing policies that lead to inflated water bills.
Chicago Lead Water Pipe Replacement Program Hasn't Started, But It's Already Being ExpandedA total of 180,000 Chicago homes don’t have water meters – which means their bills are guesstimates.
When Chicagoans Are Getting Billed For Five Figures For Water They're Not Using, Why Is It So Hard To Get Answers? CBS 2 Asks Mayor LightfootCBS 2's Tara Molina was able to ask Mayor Lori Lightfoot two questions at her water-related press conference - and one of them focused on how hard it is to get information from the city’s Water Department on water issues.
Getting Hosed: City Offers 91-Year-Old Retired CPS Teacher A "Payment Plan" For A $57,000 Water BillThe bill for her Southside six-flat is now nearly $60,000 — for water that was never used. In fact, the building has been boarded up and vacant since her last tenant moved out in 2018.
Getting Hosed: A Look At The Universe Of Chicago Water, And Its Sometimes-Sordid History, This Earth DayIt's Earth Day. Here at CBS 2, we take water seriously: from lakes and rivers to pipes and bills.
Getting Hosed: Internal City Emails Uncovered By CBS 2 Investigators Reveal The City Derailed An Investigation Into Bad Billing PracticesChicago’s “Getting Hosed.” Again. In our exposé of the City's bad water billing system, we've asked over and over -- why hasn’t anything been done to fix it?
What The CBS 2 Investigators Uncovered In 2020As we close out 2020 – a challenging year unlike anything we’ve seen before – we wanted to take a moment to focus on why what we do matters.
Getting Hosed: The City Makes Massive Errors On Water Bills For Metered AccountsFor years, the CBS 2 Investigators have exposed baffling gaffes in the bureaucracy that is the Chicago Department of Water Management: big, bad bills. By bad, we mean wrong.
Getting Hosed: After Vietnam Vet Rodney Andrews Got Hit With $10,700 Water Bill At House Where He'd Never Lived, He Gets A Surprise Of New Appliances To Make It A Home
Getting Hosed: Woman Charged $24,000 For Water She Never UsedAfter Mayor Lori Lightfoot recently announced a plan to resume meter installations, we looked into the City program and discovered how ineffective it will be -- especially for one Chicagoan getting hosed.
Getting Hosed: One Woman Gets Hosed And Bulldozed By The CityCamella Batten is retired, she’s fought cancer, and she’s scared of COVID-19. But her biggest obstacle? The City of Chicago.
Tips For Dealing With The Water Department's Customer Service Representatives
Getting Hosed: Chicago's Department Of Water Management Needs A Refresher Course On Customer Service
Getting Hosed: The City's $61,000 Mistake Costs One Man The Sale Of His South Side Home“My lawyer called me and said, 'You owe $61,000,'” Hamza Alkamel said. “I was stunned. I’m like, what?”
Getting Hosed: City Charges Church $6,000 For Water Even Though It Shouldn't Receive A BillOver the last year, Chicagoans have reached out to CBS 2 Investigators for help with inexplicable water bills.