Getting Hosed: Internal City Emails Uncovered By CBS 2 Investigators Reveal The City Derailed An Investigation Into Bad Billing PracticesChicago’s “Getting Hosed.” Again. In our exposé of the City's bad water billing system, we've asked over and over -- why hasn’t anything been done to fix it?
What The CBS 2 Investigators Uncovered In 2020As we close out 2020 – a challenging year unlike anything we’ve seen before – we wanted to take a moment to focus on why what we do matters.
Getting Hosed: The City Makes Massive Errors On Water Bills For Metered AccountsFor years, the CBS 2 Investigators have exposed baffling gaffes in the bureaucracy that is the Chicago Department of Water Management: big, bad bills. By bad, we mean wrong.
Getting Hosed: After Vietnam Vet Rodney Andrews Got Hit With $10,700 Water Bill At House Where He'd Never Lived, He Gets A Surprise Of New Appliances To Make It A Home
Getting Hosed: Woman Charged $24,000 For Water She Never UsedAfter Mayor Lori Lightfoot recently announced a plan to resume meter installations, we looked into the City program and discovered how ineffective it will be -- especially for one Chicagoan getting hosed.
Getting Hosed: One Woman Gets Hosed And Bulldozed By The CityCamella Batten is retired, she’s fought cancer, and she’s scared of COVID-19. But her biggest obstacle? The City of Chicago.
Tips For Dealing With The Water Department's Customer Service Representatives
Getting Hosed: Chicago's Department Of Water Management Needs A Refresher Course On Customer Service
Getting Hosed: The City's $61,000 Mistake Costs One Man The Sale Of His South Side Home“My lawyer called me and said, 'You owe $61,000,'” Hamza Alkamel said. “I was stunned. I’m like, what?”
Getting Hosed: City Charges Church $6,000 For Water Even Though It Shouldn't Receive A BillOver the last year, Chicagoans have reached out to CBS 2 Investigators for help with inexplicable water bills.
Getting Hosed: Vietnam Veteran Continues His Fight With The Department Of Water Management Over $10,700 Bill
Getting Hosed: Widow Charged Five Times What Her Neighbors Pay for WaterChicago’s water billing system has long baffled customers. Now, the city’s inexplicable method for calculating water bills has even stumped CBS 2 Investigators.
Getting Hosed: Veteran Rodney Andrews' Biggest Battle Is Fighting City Over $10,000 Bill For Water He Never UsedRodney Andrews wants to unpack his boxed-up life. There is just one catch – he’s one of the many people getting hosed by Chicago’s Water Department.
Vietnam War Veteran's Hardest Fight Is With Chicago's Water DepartmentFormer Vietnam war veteran, Rodney Andrews, has one simple wish.
Getting Hosed: Woman Gets $8,000 Water Bill For Vacant And Unlivable Home Where Water Was Not Being UsedOne woman has a water bill of more than $8,000, even though she hasn’t used a drop.