What The CBS 2 Investigators Uncovered In 2020As we close out 2020 – a challenging year unlike anything we’ve seen before – we wanted to take a moment to focus on why what we do matters.
Getting Hosed: The City Makes Massive Errors On Water Bills For Metered AccountsFor years, the CBS 2 Investigators have exposed baffling gaffes in the bureaucracy that is the Chicago Department of Water Management: big, bad bills. By bad, we mean wrong. 
Getting Hosed: After Vietnam Vet Rodney Andrews Got Hit With $10,700 Water Bill At House Where He'd Never Lived, He Gets A Surprise Of New Appliances To Make It A Home
Getting Hosed: Woman Charged $24,000 For Water She Never UsedAfter Mayor Lori Lightfoot recently announced a plan to resume meter installations, we looked into the City program and discovered how ineffective it will be -- especially for one Chicagoan getting hosed.
Getting Hosed: One Woman Gets Hosed And Bulldozed By The CityCamella Batten is retired, she’s fought cancer, and she’s scared of COVID-19. But her biggest obstacle? The City of Chicago.
Tips For Dealing With The Water Department's Customer Service Representatives
Getting Hosed: Chicago's Department Of Water Management Needs A Refresher Course On Customer Service
Getting Hosed: The City's $61,000 Mistake Costs One Man The Sale Of His South Side Home“My lawyer called me and said, 'You owe $61,000,'” Hamza Alkamel said. “I was stunned. I’m like, what?”
Getting Hosed: City Charges Church $6,000 For Water Even Though It Shouldn't Receive A BillOver the last year, Chicagoans have reached out to CBS 2 Investigators for help with inexplicable water bills.
Getting Hosed: Vietnam Veteran Continues His Fight With The Department Of Water Management Over $10,700 Bill
Getting Hosed: Widow Charged Five Times What Her Neighbors Pay for WaterChicago’s water billing system has long baffled customers. Now, the city’s inexplicable method for calculating water bills has even stumped CBS 2 Investigators.