Bug Infestation Drove Lansing Woman Up The Wall, But Landlord's Efforts To Fix It Fell ShortAn apartment in south suburban Lansing has been overrun by pests, but the tenant says it’s not her fault.
Another Google Customer Service Headache: Dozens Of Calls To Get A Refund On A Defective Pixel PhoneAfter the Morning Insiders told you about a family’s outrageous battle with Google, we heard from people with similar horror stories around the world.
From Flooded To Frozen, Montrose Dog Beach Has Become A Chronic MessRising lake levels left much of the entrance to the dog beach underwater this summer, and now that water has frozen over as winter temperatures have arrived.
Is Dealing With Google Customer Service A Dream Or A Nightmare? One Family's Horror Story Touches A NerveMany people described infuriating struggles with customer service at Google, but some made it seem like dealing with the tech giant is a snap.
Shopping Spree Carries Shocking Bill; Couple Says They Were Victims Of Fraud, But Bank Doesn't Buy ItSynchrony Bank insisted John and Estella Armendariz went on a wild spending spree, racking up more than 60 transactions at Chicago area Walmart stores.
Getting The Runaround From Google; How Did A Relatively Simple Customer Service Problem Turn Into A Maddening Ordeal?The Google website might be helpful. But dealing with real, live, breathing human beings at the tech giant can be infuriating.
Google Customer Service Nightmare: More Than 50 Emails To Get Tech Giant To Fix Pixel Phone BlunderCBS 2 Morning Insider Lauren Victory investigates an outrageous battle for a customer trying to return a broken Pixel cell phone.
Using An App To Order Pickup From Your Favorite Restaurant May Be Convenient, But It Might Cost You ExtraWhat you might not know is that the prices charged on those apps are often higher than what you’d pay ordering directly from the restaurant itself.
Five Years And Waiting For Her Final Paycheck, And Even A State Ruling In Her Favor Hasn't Helped; 'It Makes Me Feel Like It’s A Joke'Shundell Vance just wants the money her former employer still owes her. She’s waited since 2014 for her last paycheck from Salon Bliss owner Lisa Ruley.
Homeowners Stuck With $24,000 In Repairs After Basement Twice Floods With Sewage, And Utility Shifts BlameThe flooding destroyed Bill and Mary Maloney's basement, all their memories, and the money they invested in renovations.
Gang Members Try To Join Watch Group Days Before Neighborhood TaggingsNow Jorge Muralles is warning others to be vigilant about who they allow into their online block clubs.
$183,000 Phone Bill Has South Holland Dentist Gritting Her Teeth; 'Something Is Really Wrong'Dr. Rosa Galvan-Silva’s dental office received the monstrous bill from AT&T for hundreds of international calls she said she never made.
Woman Says Scammers Drained Her Account Through Zelle, But Fifth Third Bank Told Her They 'Can’t Prove Anything'CBS 2 Morning Insider Tim McNicholas explains two risky things to avoid to help other consumers avoid becoming victims.
After Their Puppy Died Of Parvo, Despite Getting Vaccine, Orland Park Family Urges Other Dog Owners To Get Titer Tests“You vaccinate your dog, and you shouldn’t have to worry about it, right?” Laura McKeown said.
Francis Parker School Buys Out Neighboring Condos 'Under Cover Of Night' In Bid To Expand; 'A School Bully With A Big Check'“I have somebody breathing over my shoulder, telling me that they can’t wait to get me out of here, and are willing to buy me out in order to move me out, so they can tear my house down,” neighbor Jerry Savoy said.