Medical Transportation Company Forced To Change Policies After Withholding Tens Of Thousands Of Dollars In Payments To DriversCook County is demanding more changes from a medical transport company after CBS 2 exposed that they were withholding tens of thousands of dollars from drivers they contracted. 
After Finding Disgusting Conditions At San Antonio Vacation Home In February, Woman Still Fighting For RefundCBS 2 Morning Insider Tim McNicholas is sorting through the mess for her, and this cautionary tale for everyone.
Man Has Warning After Being Scammed Out Of $11,000 By Fake Fraud Department That Persuades Him To Buy Gift CardsA senior citizen lost $11,000 to a fraudster who convinced him to run around town buying gift cards.
How Can Chicago Improve Procedures To Make Sure 311 Requests Are Really Completed? An Expert Has An IdeaFrom sinkholes to heaps of trash, the CBS 2 Morning Insiders have uncovered story after story of 311 complaints marked “completed” – while residents say the job wasn’t actually done.
Hackers Stole $2,000 From Woman's Account, But Bank Wouldn't Give Her Refund Until CBS 2 Got Involved"I feel like I've probably done more investigating than their investigators have done," Alison Senft said. 
Car Has Been Abandoned On East 69th Street For More Than A Year As 311 Complaint Was Closed, But Never CompletedYou make a 311 request and it’s marked completed – that means the job is done, right? In the City of Chicago? Wrong.
9-Year-Old Jameson Tyler Was So Determined To Build A Fort That He Applied For A Village Permit -- And Got OneA mom in southwest suburban Mokena reached out to us with a story involving blueprints, a building permit, the mayor, and an inspector. But it's not what you might be thinking.
Crete Couple Says Home Repair Contractor Took Over $6,000 And Ran, And A Staffer Looked Familiar From Our Past StoriesA suburban family is out more than $6,000 to supposed contractors.
Neighbors Say Mail Problems Are Improving At Mount Greenwood Post Office, But Some Complaints PersistFor weeks, we have been showing you scenes of packages piled up outside the post office in the Mount Greenwood neighborhood.
Medical Appointment Ride Contractors Frustrated As State-Funded First Transit Is Denying Them PaymentSome contractors in a program that administers doctor's office rides say they are owed tens of thousands of dollars in paychecks – or in some cases, outright denied.
Hours After Morning Insiders Expose Heaps Of Trash And Debris In South Side Alley, City Crews Clean Up Huge Mess“It feels real good to say I don’t live in a trash dump anymore,” Charity Parker said.